--- title: "Review Management Platform for Your Business" description: "Discover the best review management platform to manage customer feedback, boost ratings, and enhance your online reputation with ease using SocialPilot's tools." url: "https://www.socialpilot.co/pt/reviews" date_published: "2024-05-14T09:24:23+00:00" date_modified: "2026-08-20T05:41:24+00:00" author: "Jimit Bagadiya" --- # Review Management Platform for Your Business # Build Loyalty, Retain Customers, and Grow With Reviews Collect, manage, and market reviews at a scale with SocialPilot Reviews to create a customer-obsessed, self-sustainable brand. [Start Free Trial](https://www.socialpilot.co/reviews/plans)Watch video - No CC Required - Cancel Anytime ![Generate Reviews at Scale and Grow as a Trusted Brand](https://www.socialpilot.co/wp-content/uploads/2024/05/Generate-Reviews-at-Scale.webp) ![apartments247](https://www.socialpilot.co/wp-content/uploads/2024/04/apartments247.svg) ![socialsinq](https://www.socialpilot.co/wp-content/uploads/2024/04/socialsinq.svg) ![Workwave](https://www.socialpilot.co/wp-content/uploads/2024/04/Workwave.svg) ![infinite](https://www.socialpilot.co/wp-content/uploads/2024/04/infinite.svg) ![hughesmedia](https://www.socialpilot.co/wp-content/uploads/2024/04/hughesmedia.svg) ![abovethebarmarketing](https://www.socialpilot.co/wp-content/uploads/2024/04/abovethebarmarketing-1.svg) ![apartments247](https://www.socialpilot.co/wp-content/uploads/2024/04/apartments247.svg) ![socialsinq](https://www.socialpilot.co/wp-content/uploads/2024/04/socialsinq.svg) ![Workwave](https://www.socialpilot.co/wp-content/uploads/2024/04/Workwave.svg) ![infinite](https://www.socialpilot.co/wp-content/uploads/2024/04/infinite.svg) ![hughesmedia](https://www.socialpilot.co/wp-content/uploads/2024/04/hughesmedia.svg) ![abovethebarmarketing](https://www.socialpilot.co/wp-content/uploads/2024/04/abovethebarmarketing-1.svg) ## Manage Listings and Reviews With Complete Consistency From first search to final choice, give customers the confidence to find, trust, and choose you easily. ![Turn Happy Customers Into Brand Advocates](https://www.socialpilot.co/wp-content/uploads/2025/10/Turn-Happy-Customers-Into-Brand-Advocates.webp) ### Turn Happy Customers Into Brand Advocates Generate more reviews by inviting your loyal customers to leave glowing reviews on the platforms they trust most. ### Keep More 5-Star Reviews Coming In Create review request campaigns quickly with templates and run them across locations to get positive reviews consistently. ![Keep More 5-Star Reviews Coming In](https://www.socialpilot.co/wp-content/uploads/2025/10/Keep-More-5-Star-Reviews-Coming-In.webp) ![Never Miss a Customer Conversation](https://www.socialpilot.co/wp-content/uploads/2025/10/Never-Miss-a-Customer-Conversation.webp) ### Never Miss a Customer Conversation View and manage reviews for multiple businesses and storefronts across sites from a single, unified dashboard. ### Respond Faster With AI Automation Automate review replies with AI in over 40 languages, keeping responses timely and on-brand for every customer. ![Respond Faster With AI Automation](https://www.socialpilot.co/wp-content/uploads/2025/10/Respond-Faster-With-AI-Automation.webp) ![Showcase Great Reviews Where They Matter](https://www.socialpilot.co/wp-content/uploads/2025/10/Showcase-Great-Reviews-Where-They-Matter.webp) ### Showcase Great Reviews Where They Matter Feature top reviews across your social media handles and website to influence customer decisions before they buy. ### Simplify Listing Management for Every Location Easily create and manage Listings at scale to help potential customers find and connect with your business. ![Simplify Listing Management for Every Location](https://www.socialpilot.co/wp-content/uploads/2025/10/Simplify-Listing-Management-for-Every-Location.webp) ## Respond to Reviews from Anywhere, Anytime With Mobile App Move seamlessly from your dashboard to the SocialPilot Mobile App to manage and respond to reviews instantly using AI, templates, and filters. [Learn more](https://www.socialpilot.co/reviews/mobile-app) ![Respond to Reviews from Anywhere](https://www.socialpilot.co/wp-content/uploads/2026/05/Respond-to-Reviews-from-Anywhere.webp) ## Drive Review Campaigns to Success With Advanced Capabilities ![Smart Campaign Automation](https://www.socialpilot.co/wp-content/uploads/2025/10/Smart-Campaign-Automation.webp) Smart Campaign Automation ![AI Reviews Responses](https://www.socialpilot.co/wp-content/uploads/2025/10/AI-Reviews-Responses.webp) AI Reviews Responses ![Unlimited CRM Integrations With Zapier](https://www.socialpilot.co/wp-content/uploads/2025/10/Unlimited-CRM-Integrations-With-Zapier.webp) Unlimited CRM Integrations With Zapier ![Review Marketing on Website and Social Media](https://www.socialpilot.co/wp-content/uploads/2025/10/Review_m.webp) Review Marketing on Website and Social Media ![Team and Client Collaboration](https://www.socialpilot.co/wp-content/uploads/2025/10/Team.webp) Team and Client Collaboration ![White Label Invited and Landing Pages](https://www.socialpilot.co/wp-content/uploads/2025/10/White-Label-Invites-and-Landing-Pages.webp) White Label Invites and Landing Pages ![Twilio Integrat for SMSion](https://www.socialpilot.co/wp-content/uploads/2025/10/Twilio-Integration-for-SMS.webp) Twilio Integration for SMS ![Manage Multiple Brands and Locations](https://www.socialpilot.co/wp-content/uploads/2025/10/Manage-Multiple-Brands-and-Locations.webp) Manage Multiple Brands and Locations ![Create Listings and Get Verified in Minutes](https://www.socialpilot.co/wp-content/uploads/2025/10/Create-Listings-and-Get-Verified-in-Minutes.webp) Create Listings and Get Verified in Minutes ![Manage Multiple Listings at Scale](https://www.socialpilot.co/wp-content/uploads/2025/10/Manage-Multiple-Listings-at-Scale.webp) Manage Multiple Listings at Scale [Start Free Trial](https://www.socialpilot.co/reviews/plans) No credit card required ## Why SocialPilot Reviews Scales With You as You Grow It’s built to help you handle today’s needs and tomorrow’s opportunities without extra effort or complexity. ![Reviews From SocialPilot](https://www.socialpilot.co/wp-content/uploads/2024/05/reviews-online.webp) ![Get More Done Without More Hires](https://www.socialpilot.co/wp-content/uploads/2025/10/platform.svg) #### Get More Done Without More Hires Manage Listings and reviews for every location yourself, saving time and operational costs without compromising quality. --- ![Expand Your Business Confidently](https://www.socialpilot.co/wp-content/uploads/2025/10/locations.svg) #### Expand Your Business Confidently Open new locations, knowing your storefront visits will grow consistently in sync without added complexity. --- ![Stay Consistent Everywhere](https://www.socialpilot.co/wp-content/uploads/2025/10/voice.svg) #### Stay Consistent Everywhere Keep your brand voice, messaging, and customer experience aligned across every review and Listing. --- ![Invest Once, Benefit for Years](https://www.socialpilot.co/wp-content/uploads/2025/10/Benefit.svg) #### Invest Once, Benefit for Years Choose a platform you won’t outgrow, with capabilities that adapt to your business as it expands. ## Loved by Users Like You SocialPilot has emerged as the preferred social media management tool for more than 13500 customers. ![Jenna D](https://www.socialpilot.co/wp-content/uploads/2023/06/Jenna-D.webp) ![5 Start User Review](https://www.socialpilot.co/wp-content/uploads/2024/03/5star.svg) After spending 3 weeks comparing social media scheduling tools, SocialPilot emerged as the best option. It surpasses Hootsuite and Buffer in value, cost, and exceptional customer support. Jenna D. Founder & Community Explorer | Life in Düsseldorf ![Robin A.](https://www.socialpilot.co/wp-content/uploads/2023/06/Robin-A.webp) ![5 Start User Review](https://www.socialpilot.co/wp-content/uploads/2024/03/5star.svg) The price can't be beaten and the amazing customer service you get when you experience technical issues. I've used Hootsuite and SocialChamp and they don't come close to touching SocialPilot. Robin A. Agency owner | Birdhouse Marketing & Design ![Victoria Y.](https://www.socialpilot.co/wp-content/uploads/2023/06/Victoria-Y.webp) ![5 Start User Review](https://www.socialpilot.co/wp-content/uploads/2024/03/5star.svg) I highly recommend this cost-effective option! It surpasses Hootsuite by providing valuable analytics for clients. Scheduling content is a breeze, and the suggested times feature is useful. Victoria Y. Founding President | Red Ball Consultants ![Juan O.](https://www.socialpilot.co/wp-content/uploads/2023/06/Juan-O.webp) ![5 Start User Review](https://www.socialpilot.co/wp-content/uploads/2024/03/5star.svg) I highly recommend this platform! Unlike Hootsuite, I can confidently manage multiple accounts without worrying about surprise billing. The impressive stats and analytics make reporting to clients a breeze. Juan O. Digital Marketing Director | The Click Town ![Jaimie C.](https://www.socialpilot.co/wp-content/uploads/2023/06/Jaimie-C.webp) ![5 Start User Review](https://www.socialpilot.co/wp-content/uploads/2024/03/5star.svg) SocialPilot has the complete range of features our company needs to accomplish what we want - simply and efficiently. Not to mention the significant cost savings as well. Jaimie C. Marketing Professional ![Bradford J.](https://www.socialpilot.co/wp-content/uploads/2023/06/Bradford-J.webp) ![5 Start User Review](https://www.socialpilot.co/wp-content/uploads/2024/03/5star.svg) With all social networks conveniently managed in one place, it helps optimizes our time, a crucial aspect for us. Constant updates with essential functionalities further enhance its appeal. Bradford J. Project Management Lead | DAS42 ![Penny W.](https://www.socialpilot.co/wp-content/uploads/2023/06/Penny-W.webp) ![5 Start User Review](https://www.socialpilot.co/wp-content/uploads/2024/03/5star.svg) Switching to Social Pilot was a game-changer. My previous scheduling app lacked Instagram support which was a hassle. Now, every platform I need is at my fingertips with SocialPilot. Penny W. Freelance Writer | PennyWilliamsWriter ![Heather W.](https://www.socialpilot.co/wp-content/uploads/2023/06/Heather.webp) ![5 Start User Review](https://www.socialpilot.co/wp-content/uploads/2024/03/5star.svg) I can't recommend SocialPilot enough. Its user interface is a true gem—remarkably simple and intuitive. It's an inexpensive solution without compromising on quality or functionality. Heather W. Manager Marketing Distribution and Design | Greenphire ## Highly Recommended on G2 ![Highly Recommended](https://www.socialpilot.co/wp-content/uploads/2026/07/highly-recommended_2026.webp) ## Start Your Free 14-Days Trial Now Monthly Yearly (Save 15%) Starter Take SocialPilot Reviews for a test run for one brand and location. ## Free Free for one brand [Get Started](https://app.socialpilot.co/register/starter) No credit card required - Manage Multiple Listing - Review Request Campaigns - 100 Email Credits Monthly - Reply to Reviews - Direct Customer Feeback - Email Support - Integrations Most Popular Pro Designed for agencies to work without any limitations on capabilities. ## $30/mo ## €29/mo ## £25/mo ## A$47/mo Billed monthly ## $25.50/mo $30 ## €24.65/mo €29 ## £21.25/mo £25 ## A$39.95/mo A$47 Billed annually (Save 15%) [TRY FOR FREE](https://app.socialpilot.co/register/review) No credit card required - Unlimited Brands - Manage Multiple Listing - Team and Client Management - Unlimited User Access - Custom Domain Email Support - 5000 Email Credits Monthly ![info-icon](https://www.socialpilot.co/wp-content/themes/wp-bootstrap-starter/inc/assets/images/svg/info.svg) - 3 Locations + Unlimited Add-Ons ## Drive Growth With Reviews and Listings - Invite customers to review your location via email and SMS. - Add and manage multiple brands and locations. - Manage business Listings for all locations from one dashboard. - Scale Listing updates easily for multi-location brands and agencies. - Reply and manage all reviews from one central dashboard. - Upload contacts with a CSV file for each brand and location. - Create one-time or ongoing campaigns for review requests. - Connect 100s of CRMs and other tools via Zapier. ## Frequently Asked Questions ### How do I start using SocialPilot Review? Start by creating a brand for each client, adding locations under each brand, connecting Google or Facebook pages (if available), uploading your contact list, and then initiating a campaign to collect reviews. ### Can I add multiple locations for a single brand? Yes, you can add single or multiple locations under each brand, catering to both single-location businesses and multi-location brands. ### How does the review collection process work? Through campaigns, you can send SMS or emails to contacts asking for a rating. Based on the response, it directs satisfied customers to your Google Business Profile, Facebook, or other platforms to leave a review. ### Can I seek direct feedback from unhappy customers? Ratings below average are directed to an intermediate feedback page, allowing you to collect customer reviews as feedback without directing them to public review platforms. ### Can I customize the content of the emails and SMS messages sent to customers? Yes, the tool offers customizable email and SMS content, enabling you to tailor the messages according to your branding and messaging style. ### How can I manage and respond to reviews collected using SocialPilot Reviews? The platform consolidates reviews and questions from all locations in one place, allowing you to respond directly from the dashboard of the tool. ### How can I get a demo for SocialPilot Reviews? Absolutely. You can set up a demo session with our dedicated account manager here at your convenience. ### Can I manage Listings for multiple locations? Yes, you can manage Listings for all your business locations from one dashboard. ### Which platforms are supported for Listing management? Currently, you can manage Listings on Google Business Profile, Google Maps, Google Assistant, Waze, Gemini, and Facebook, with more coming soon. ### How do I manage Listings from the dashboard? You can access Listings directly from your SocialPilot Reviews dashboard. From there, select the location you want to work on, update the detail/s, and publish the changes to supported platforms without leaving the dashboard.