{"id":715380,"date":"2024-10-29T04:36:03","date_gmt":"2024-10-29T04:36:03","guid":{"rendered":"https:\/\/www.socialpilot.co\/?post_type=compare&#038;p=715380"},"modified":"2025-01-15T11:10:17","modified_gmt":"2025-01-15T11:10:17","slug":"whitespark-vs-brightlocal","status":"publish","type":"post","link":"https:\/\/www.socialpilot.co\/fr\/reviews\/comparison\/whitespark-vs-brightlocal","title":{"rendered":"Whitespark vs BrightLocal : Quel outil de gestion Review est le plus adapt\u00e9 \u00e0 votre entreprise ?"},"content":{"rendered":"<p>Vous cherchez \u00e0 optimiser la gestion de vos r\u00e9visions ? Le choix du bon outil est crucial pour votre r\u00e9ussite. Whitespark et BrightLocal sont deux plateformes de premier plan qui offrent un ensemble de fonctionnalit\u00e9s pour aider les entreprises \u00e0 am\u00e9liorer leur visibilit\u00e9 dans les moteurs de recherche locaux.<\/p>\n<p>Dans cet article de blog, nous allons approfondir la comparaison entre Whitespark et BrightLocal, en soulignant leurs caract\u00e9ristiques cl\u00e9s, leurs forces et leurs faiblesses, afin de vous aider \u00e0 prendre une d\u00e9cision \u00e9clair\u00e9e.<\/p>\n<h2><strong>R\u00e9sum\u00e9 rapide de Whitespark par rapport \u00e0 BrightLocal<\/strong><\/h2>\n<p>Whitespark et BrightLocal offrent tous deux des solutions solides pour la gestion des avis de clients en ligne, mais chacun d'entre eux poss\u00e8de des atouts uniques. Ce tableau r\u00e9capitulatif donne un aper\u00e7u rapide des aspects que nous avons exp\u00e9riment\u00e9s en essayant les deux plateformes.<\/p>\n\n\n<div class=\"glance-table compare-table\">\n        \n     <div class=\"table-responsive\">\n     <table class=\"table table-borderless\">\n\n         <tr>\n        <th><\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/10\/Whitespark-icon.svg\" title=\"Whitespark\" alt=\"Whitespark\" height=\"56\" width=\"56\"\/>\n                                    <\/div>\n                <p class=\"mb-0\">Whitespark<\/p>\n            <\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/08\/brightlocal.svg\" title=\"BrightLocal\" alt=\"BrightLocal\" height=\"56\" width=\"56\"\/>\n                                    <\/div>\n                <p class=\"mb-0\">BrightLocal<\/p>\n            <\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <a href=\"https:\/\/www.socialpilot.co\/fr\/reviews\" title=\"SocialPilot Reviews\" rel=\"dofollow\">\n                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/03\/socialpilot.svg\" title=\"SocialPilot Reviews\" alt=\"SocialPilot Reviews\" height=\"56\" width=\"56\"\/>\n                        <\/a>\n                                    <\/div>\n                <p class=\"mb-0\">SocialPilot Reviews<\/p>\n            <\/th>\n            <\/tr>\n\n        <tr>\n            <td>Nombre de Review<\/td>\n                            <td>100<\/td>\n                            <td>221<\/td>\n                            <td>812<\/td>\n                    <\/tr>\n        <tr>\n            <td>Classement g\u00e9n\u00e9ral par \u00e9toiles<\/td>\n                          \n\n                <td> <div class=\"star-rating rating-0\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"3\"><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star\"><\/i><i class=\"fa fa-star\"><\/i><\/div><\/td>\n                          \n\n                <td> <div class=\"star-rating rating-50\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"4.5\"><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-half-active\"><\/i><\/div><\/td>\n                          \n\n                <td> <div class=\"star-rating rating-50\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"4.5\"><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-half-active\"><\/i><\/div><\/td>\n                    <\/tr>\n        <tr>\n             <td>Facilit\u00e9 d'utilisation<\/td>\n                            \n                <td> <div class=\"star-rating rating-30\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"4.3\"><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-half-active\"><\/i><\/div> <\/td>\n                            \n                <td> <div class=\"star-rating rating-30\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"4.3\"><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-half-active\"><\/i><\/div> <\/td>\n                            \n                <td> <div class=\"star-rating rating-50\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"4.5\"><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-half-active\"><\/i><\/div> <\/td>\n                    <\/tr>\n        <tr>\n            <td>Qualit\u00e9 du soutien<\/td>\n                            <td><div class=\"star-rating rating-50\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"4.5\"><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-half-active\"><\/i><\/div> <\/td>\n                            <td><div class=\"star-rating rating-60\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"4.6\"><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-half-active\"><\/i><\/div> <\/td>\n                            <td><div class=\"star-rating rating-70\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"4.7\"><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-half-active\"><\/i><\/div> <\/td>\n                    <\/tr>\n        <tr>\n            <td>Facilit\u00e9 d'installation<\/td>\n                            <td><div class=\"star-rating rating-40\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"4.4\"><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-half-active\"><\/i><\/div> <\/td>\n                            <td><div class=\"star-rating rating-20\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"4.2\"><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-half-active\"><\/i><\/div> <\/td>\n                            <td><div class=\"star-rating rating-50\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"4.5\"><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-active\"><\/i><i class=\"fa fa-star fa-half-active\"><\/i><\/div> <\/td>\n                    <\/tr>\n\n\n        <tr>\n            <td>Prix minimum<\/td>\n                            <td>\n            \n                <strong>$79\/Mois<\/strong>            \n            <\/td>\n                            <td>\n            \n                <strong>$39\/Mois<\/strong>            \n            <\/td>\n                            <td>\n            \n                Gratuit            \n            <\/td>\n                    <\/tr>\n        \n\n\n        <tr>\n            <td>Review Gestion<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Gestion des m\u00e9dias sociaux<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/close-in.svg\" width=\"16\" height=\"16\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Id\u00e9al pour<\/td>\n                             <td>\n\n                 Petites et moyennes entreprises, entreprises \u00e0 succursales multiples, agences de marketing et franchises\n                  \n                <\/td>\n                             <td>\n\n                 Entreprises de taille moyenne, petites entreprises et agences\n                  \n                <\/td>\n                             <td>\n\n                 Marketing Agencies, SMBs, Multi-Location Brands & Professionals\n                  \n                <\/td>\n                    <\/tr>\n\n\n        \n        <tr>\n            <td><\/td>\n            \n<td>\n    <a href=\"\" class=\"link d-none customurl\" \n       title=\"Whitespark\" \n       rel=\"nofollow noopener\">\n        Visiter le site web    <\/a>\n<\/td>\n\n\n\n<td>\n    <a href=\"\" class=\"link d-none customurl\" \n       title=\"BrightLocal\" \n       rel=\"nofollow noopener\">\n        Visiter le site web    <\/a>\n<\/td>\n\n\n\n<td>\n    <a href=\"https:\/\/www.socialpilot.co\/fr\/reviews\" class=\"link active\" title=\"SocialPilot Reviews\" rel=\" \">\n        Essai de 14 jours    <\/a>\n<\/td>\n\n\n\n        <\/tr>\n\n        \n\n    <\/table>\n     <\/div>\n<\/div>\n<p>Les deux plateformes offrent une gestion solide des \u00e9valuations. Cependant, nous avons \u00e9galement constat\u00e9 des diff\u00e9rences.<\/p>\n<p>Whitespark \u00e9tait facile \u00e0 utiliser et fournissait des outils essentiels pour la gestion des \u00e9valuations et l'optimisation du r\u00e9f\u00e9rencement local. Nous avons pu l'installer rapidement et nous avons fait appel \u00e0 leur \u00e9quipe d'assistance chaque fois que nous avons eu besoin d'aide.<\/p>\n<p>En m\u00eame temps, nous avons constat\u00e9 que BrightLocal offrait un ensemble plus complet de fonctionnalit\u00e9s, notamment la gestion des m\u00e9dias sociaux, les analyses avanc\u00e9es et la gestion des commentaires. Cela nous a permis de suivre de pr\u00e8s les avis provenant de diff\u00e9rents sites d'avis, ce qui nous a \u00e9t\u00e9 tr\u00e8s utile pour rester au courant de ce que les gens disaient de notre marque.<\/p>\n<h3><strong>Aper\u00e7u de Whitespark<\/strong><\/h3>\n<p>Whitespark est un excellent assistant num\u00e9rique qui surveille en permanence vos \u00e9valuations sur plusieurs plateformes, de Google \u00e0 Facebook et au-del\u00e0.<\/p>\n<p>Whitespark vous aide \u00e0 suivre vos avis et \u00e0 dialoguer directement avec vos clients. Qu'il s'agisse de r\u00e9pondre aux commentaires, de r\u00e9soudre les plaintes ou simplement d'appr\u00e9cier les clients qui ont pris le temps d'\u00e9valuer votre entreprise. De plus, vous pouvez m\u00eame l'utiliser pour demander plus d'avis et recueillir des informations pr\u00e9cieuses par le biais d'enqu\u00eates.<\/p>\n<p>Apart from that, Whitespark also helps you market your positive reviews and showcase your excellence. With help of features such as review widgets and conversion pop-ups, you can easily highlight business reputation on your website to attract new consumers. And let&#8217;s not forget about the powerful reporting tools that give you a deep dive into your customer experiences.<\/p>\n<div class=\"sp_review_blueFull bg-white\">\n<div class=\"spcomp_reviewBx\">\n<div class=\"user user-feedback-5star\">\n<p class=\"user-name\">Mike Blumenthal<\/p>\n<\/div>\n<p>Nous utilisons r\u00e9guli\u00e8rement leur logiciel de suivi du classement local pour les clients que je suis et que je recherche. J'utilise exclusivement Whitespark Local Rank Tracker. Il fournit une vue continue de la performance des clients dans les moteurs de recherche. Nous avons \u00e9galement utilis\u00e9 leur service de nettoyage des citations pour les clients lorsque cela s'av\u00e9rait n\u00e9cessaire. Cela permet aux clients qui ont d\u00e9m\u00e9nag\u00e9 ou qui ont des probl\u00e8mes de r\u00e9f\u00e9rencement d'\u00eatre nettoy\u00e9s pour une somme modique et unique, plut\u00f4t que de payer un abonnement pour ce service. Cette entreprise est g\u00e9r\u00e9e et fonctionne avec la plus grande int\u00e9grit\u00e9.<\/p>\n<p><a class=\"g2review\" href=\"https:\/\/www.trustradius.com\/products\/whitespark\/reviews#overview\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">V\u00e9rifi\u00e9 G2 Review<\/a><\/p>\n<\/div>\n<\/div>\n<h3><strong>Pr\u00e9sentation de BrightLocal<\/strong><\/h3>\n<p>BrightLocal is a powerful tool that helps businesses monitor and manage their online reputation. It helps to keep a close watch over reviews from various platforms, ensuring you&#8217;re always aware of customer feedback.<\/p>\n<p>Pour encourager les commentaires positifs, BrightLocal envoie automatiquement une demande d'\u00e9valuation \u00e0 vos clients, ce qui simplifie la collecte des commentaires. En m\u00eame temps, si quelqu'un laisse un avis n\u00e9gatif, vous pouvez obtenir un retour d'information imm\u00e9diat et r\u00e9soudre les probl\u00e8mes rencontr\u00e9s par vos clients.<\/p>\n<p>La plateforme BrightLocal a \u00e9t\u00e9 con\u00e7ue comme un outil tr\u00e8s convivial, avec une \u00e9quipe d'assistance d\u00e9di\u00e9e qui est toujours disponible pour vous aider en cas de questions ou de probl\u00e8mes.<\/p>\n<div class=\"sp_review_blueFull bg-white\">\n<div class=\"spcomp_reviewBx\">\n<div class=\"user user-feedback-2half-star\">\n<p class=\"user-name\">Verified User in Computer Software<\/p>\n<\/div>\n<p>Le co\u00fbt est raisonnable. Vous cr\u00e9ez la campagne et ils font le reste.<\/p>\n<p><a class=\"g2review\" href=\"https:\/\/www.g2.com\/products\/brightlocal\/reviews?utf8=%E2%9C%93&amp;filters%5Bnps_score%5D=3\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">V\u00e9rifi\u00e9 G2 Review<\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"sp_review_blueFull\">\n<div class=\"sp_compText\">\n<p>SocialPilot Reviews offre de nombreux avantages pour la gestion des \u00e9valuations des clients en ligne. C'est un outil puissant qui peut vous aider \u00e0 atteindre votre liste de clients pour recueillir leurs avis et am\u00e9liorer la visibilit\u00e9 et la r\u00e9putation en ligne de votre marque.<\/p>\n<p>SocialPilot Reviews fournit une assistance compl\u00e8te en mati\u00e8re de gestion des examens. Il peut vous aider \u00e0 :<\/p>\n<ul>\n<li>G\u00e9rer la r\u00e9putation en ligne de plusieurs marques et sites<\/li>\n<li>R\u00e9pondre rapidement aux clients gr\u00e2ce \u00e0 la capacit\u00e9 de r\u00e9ponse aux demandes de r\u00e9vision aliment\u00e9e par l'IA<\/li>\n<li>Collecte d'avis par le biais de campagnes de textos et de courriels<\/li>\n<li>G\u00e9n\u00e9rer plus d'avis et s'engager avec les clients<\/li>\n<li>Augmenter le trafic et la visibilit\u00e9 gr\u00e2ce \u00e0 des avis pertinents<\/li>\n<\/ul>\n<p>SocialPilot Reviews est convivial et vous permet de lancer rapidement des campagnes et de configurer facilement des marques, des lieux et des contacts. Ce qui est vraiment remarquable, c'est l'assistance rapide d'un gestionnaire de compte d\u00e9di\u00e9, qui est toujours disponible pour vous aider en cas de questions ou de probl\u00e8mes.<\/p>\n<\/div>\n<hr \/>\n<div class=\"spcomp_reviewBx\">\n<div class=\"user user-feedback-4star\">\n<p class=\"user-name\">Ouattara B.<\/p>\n<\/div>\n<p>I used SocialPilot and I really liked it, especially because of its simple and intuitive interface. It is easy to use. You don&#8217;t need to be a professional. With its many features, SocialPilot is an option to consider for managing your social networks.<\/p>\n<p><a class=\"g2review\" href=\"https:\/\/www.getapp.com\/marketing-software\/a\/socialpilot\/reviews\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">V\u00e9rifi\u00e9 GetApp Review<\/a><\/p>\n<\/div>\n<\/div>\n<h2><strong>Moz Local vs BrightLocal : Comparaison des fonctionnalit\u00e9s en t\u00eate \u00e0 t\u00eate<\/strong><\/h2>\n<h3><strong>1. Review Gestion<\/strong><\/h3>\n<p>Bien qu'il s'agisse de deux excellents outils de gestion des commentaires, BrightLocal remporte la palme. Il fournit des r\u00e9ponses automatis\u00e9es aux commentaires, ce qui permet de gagner du temps et d'assurer la coh\u00e9rence des messages. De plus, la capacit\u00e9 de BrightLocal \u00e0 partager les commentaires sur les m\u00e9dias sociaux peut s'av\u00e9rer utile pour diffuser les avis des internautes.<\/p>\n<p>des commentaires positifs et d'am\u00e9liorer la r\u00e9putation en ligne.<\/p>\n\n\n<div class=\"glance-table compare-table\">\n        \n     <div class=\"table-responsive\">\n     <table class=\"table table-borderless\">\n\n         <tr>\n        <th><\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/10\/Whitespark-icon.svg\" title=\"Whitespark\" alt=\"Whitespark\" height=\"56\" width=\"56\"\/>\n                                    <\/div>\n                <p class=\"mb-0\">Whitespark<\/p>\n            <\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/08\/brightlocal.svg\" title=\"BrightLocal\" alt=\"BrightLocal\" height=\"56\" width=\"56\"\/>\n                                    <\/div>\n                <p class=\"mb-0\">BrightLocal<\/p>\n            <\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <a href=\"https:\/\/www.socialpilot.co\/fr\/reviews\" title=\"SocialPilot Reviews\" rel=\"dofollow\">\n                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/03\/socialpilot.svg\" title=\"SocialPilot Reviews\" alt=\"SocialPilot Reviews\" height=\"56\" width=\"56\"\/>\n                        <\/a>\n                                    <\/div>\n                <p class=\"mb-0\">SocialPilot Reviews<\/p>\n            <\/th>\n            <\/tr>\n        \n\n\n        <tr>\n            <td>Collection Review<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Review Surveillance<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n\n        <tr>\n            <td>Review R\u00e9ponse<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Partager Review sur les m\u00e9dias sociaux<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/close-in.svg\" width=\"16\" height=\"16\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>G\u00e9rer plusieurs sites Review<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>R\u00e9ponse automatis\u00e9e AI Review (r\u00e9ponse automatique)<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/close-in.svg\" width=\"16\" height=\"16\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Campagne personnalis\u00e9e par e-mail et SMS<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n        <tr>\n            <td>Analyse des sentiments<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/close-in.svg\" width=\"16\" height=\"16\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n        <tr>\n            <td>Facilite la collaboration au sein de l'\u00e9quipe<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Mod\u00e8le de r\u00e9ponse intelligente<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Campagne automatis\u00e9e de SMS et d'e-mail<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Mesures des campagnes d'e-mailing<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Mesures de la campagne de texte<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Suivi des concurrents<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Gestion du retour d'information<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n                <tr>\n            <td><\/td>\n            \n<td>\n    <a href=\"\" class=\"link d-none customurl\" \n       title=\"Whitespark\" \n       rel=\"nofollow noopener\">\n        Visiter le site web    <\/a>\n<\/td>\n\n\n<td>\n    <a href=\"\" class=\"link d-none customurl\" \n       title=\"BrightLocal\" \n       rel=\"nofollow noopener\">\n        Visiter le site web    <\/a>\n<\/td>\n\n\n<td>\n    <a href=\"https:\/\/www.socialpilot.co\/fr\/reviews\" class=\"link active\" title=\"SocialPilot Reviews\" rel=\" \">\n        Essai de 14 jours    <\/a>\n<\/td>\n\n\n        <\/tr>\n\n            <\/table>\n     <\/div>\n<\/div>\n<p>Whitespark est un outil de gestion des \u00e9valuations qui nous aide \u00e0 collecter, surveiller et r\u00e9pondre de mani\u00e8re transparente aux \u00e9valuations provenant de diff\u00e9rentes plateformes. Bien qu'il excelle dans de nombreux domaines, tels que la gestion de plusieurs sites d'\u00e9valuation, les campagnes automatis\u00e9es de SMS et d'e-mails, et bien d'autres encore, il ne permet pas de r\u00e9pondre aux \u00e9valuations par l'IA.<\/p>\n<p>D'autre part, BrightLocal est un excellent outil de gestion des \u00e9valuations qui s'appuie sur l'IA pour analyser les \u00e9valuations et sugg\u00e9rer des r\u00e9ponses appropri\u00e9es. Il s'agit d'un outil complet de gestion des \u00e9valuations qui nous a aid\u00e9s \u00e0 r\u00e9pondre rapidement aux \u00e9valuations et \u00e0 g\u00e9rer des campagnes de demande d'\u00e9valuation cibl\u00e9es par texte et par courriel.<\/p>\n<div class=\"sp_review_blueFull\">\n<div class=\"sp_compText\">\n<p>SocialPilot Reviews is one of the best review management tools. It helps to collect, manage, and share reviews across multiple platforms. Moreover, it also helps to easily generate reviews through targeted email and text campaigns and also track their progress easily. Whether you&#8217;re a small business focused on local growth or an agency managing multiple clients across various locations, SocialPilot Reviews is the perfect tool to elevate your online reputation.<\/p>\n<\/div>\n<\/div>\n<h3><strong>2. Soutenir<\/strong><\/h3>\n<p>Dans le d\u00e9bat entre Whitespark et BrightLocal, il y a \u00e9galit\u00e9 lorsque nous comparons leurs capacit\u00e9s d'assistance. Nous avons constat\u00e9 que les deux outils offrent une assistance exceptionnelle en mati\u00e8re de chat, de courrier \u00e9lectronique, de formation et d'installation. Les deux plateformes proposent \u00e9galement un gestionnaire de compte d\u00e9di\u00e9 qui nous a aid\u00e9s \u00e0 cr\u00e9er des solutions personnalis\u00e9es pour nos \u00e9quipes.<\/p>\n<div class=\"glance-table compare-table\">\n        \n     <div class=\"table-responsive\">\n     <table class=\"table table-borderless\">\n\n\n\n    <tr>\n        <th><\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/10\/Whitespark-icon.svg\" title=\"Whitespark\" alt=\"Whitespark\" height=\"56\" width=\"56\"\/>\n                                    <\/div>\n                <p class=\"mb-0\">Whitespark<\/p>\n            <\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/08\/brightlocal.svg\" title=\"BrightLocal\" alt=\"BrightLocal\" height=\"56\" width=\"56\"\/>\n                                    <\/div>\n                <p class=\"mb-0\">BrightLocal<\/p>\n            <\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <a href=\"https:\/\/www.socialpilot.co\/fr\/reviews\" title=\"SocialPilot Reviews\" rel=\"dofollow\">\n                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/03\/socialpilot.svg\" title=\"SocialPilot Reviews\" alt=\"SocialPilot Reviews\" height=\"56\" width=\"56\"\/>\n                        <\/a>\n                                    <\/div>\n                <p class=\"mb-0\">SocialPilot Reviews<\/p>\n            <\/th>\n            <\/tr>\n        \n\n\n        <tr>\n            <td>Assistance par chat en direct<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Soutien par courrier \u00e9lectronique<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n\n        <tr>\n            <td>Formation<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Aide \u00e0 l'installation<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Gestionnaire de compte d\u00e9di\u00e9<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n\n        <tr>\n            <td><\/td>\n            \n<td>\n    <a href=\"\" class=\"link d-none customurl\" \n       title=\"Whitespark\" \n       rel=\"nofollow noopener\">\n        Visiter le site web    <\/a>\n<\/td>\n\n\n<td>\n    <a href=\"\" class=\"link d-none customurl\" \n       title=\"BrightLocal\" \n       rel=\"nofollow noopener\">\n        Visiter le site web    <\/a>\n<\/td>\n\n\n<td>\n    <a href=\"https:\/\/www.socialpilot.co\/fr\/reviews\" class=\"link active\" title=\"SocialPilot Reviews\" rel=\" \">\n        Essai de 14 jours    <\/a>\n<\/td>\n\n\n        <\/tr>\n    <\/table>\n     <\/div>\n<\/div>\n<p>Whitespark offre un ensemble complet de fonctionnalit\u00e9s telles que l'assistance par chat et par e-mail. Il propose \u00e9galement des formations, une assistance \u00e0 l'installation et des gestionnaires de compte d\u00e9di\u00e9s.<\/p>\n<p>D'autre part, nous avons constat\u00e9 que BrightLocal proposait \u00e9galement une assistance client\u00e8le par chat et par courrier \u00e9lectronique. Ce qui nous a le plus marqu\u00e9s, c'est que BrightLocal a \u00e9galement fourni une assistance personnalis\u00e9e gr\u00e2ce \u00e0 un gestionnaire de compte d\u00e9di\u00e9 qui nous a aid\u00e9s \u00e0 configurer notre compte, \u00e0 r\u00e9soudre les probl\u00e8mes et \u00e0 fournir des conseils personnalis\u00e9s.<\/p>\n<p>Bien que Whitespark et BrightLocal proposent des services d'assistance \u00e0 la client\u00e8le similaires, nous avons constat\u00e9 que BrightLocal est plus actif et plus r\u00e9actif.<\/p>\n<div class=\"sp_review_blueFull\">\n<div class=\"sp_compText\">\n<p>SocialPilot Reviews offers exceptional support, providing quick and efficient assistance through both chat and email. Their expert team is always ready to answer your questions and guide you through the platform. With comprehensive training and setup support, they ensure you&#8217;re equipped to use SocialPilot Reviews effectively.<\/p>\n<p>To provide a truly personalized experience, SocialPilot Reviews assigns a dedicated account manager to each customer. This means you&#8217;ll always have a go-to person for technical support, expert advice, and any other needs related to the platform.<\/p>\n<\/div>\n<\/div>\n<h3><strong>3. Gestion des m\u00e9dias sociaux<\/strong><\/h3>\n<p>Un outil de gestion des \u00e9valuations qui permet \u00e9galement de g\u00e9rer les m\u00e9dias sociaux est un atout majeur pour votre entreprise. Il offre la commodit\u00e9 de deux capacit\u00e9s r\u00e9unies en un seul outil centralis\u00e9.<\/p>\n<p>Cependant, BrightLocal et Whitespark ne disposent pas de capacit\u00e9s de gestion des m\u00e9dias sociaux. Cela signifie que les entreprises qui utilisent l'un de ces outils devront utiliser une autre plateforme pour g\u00e9rer leurs m\u00e9dias sociaux.<\/p>\n\n<div class=\"glance-table compare-table\">\n        \n     <div class=\"table-responsive\">\n     <table class=\"table table-borderless\">\n\n         <tr>\n        <th><\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/10\/Whitespark-icon.svg\" title=\"Whitespark\" alt=\"Whitespark\" height=\"56\" width=\"56\"\/>\n                                    <\/div>\n                <p class=\"mb-0\">Whitespark<\/p>\n            <\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/08\/brightlocal.svg\" title=\"BrightLocal\" alt=\"BrightLocal\" height=\"56\" width=\"56\"\/>\n                                    <\/div>\n                <p class=\"mb-0\">BrightLocal<\/p>\n            <\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <a href=\"https:\/\/www.socialpilot.co\/fr\/reviews\" title=\"SocialPilot Reviews\" rel=\"dofollow\">\n                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/03\/socialpilot.svg\" title=\"SocialPilot Reviews\" alt=\"SocialPilot Reviews\" height=\"56\" width=\"56\"\/>\n                        <\/a>\n                                    <\/div>\n                <p class=\"mb-0\">SocialPilot Reviews<\/p>\n            <\/th>\n            <\/tr>\n        \n\n\n        <tr>\n            <td>Programmation<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/close-in.svg\" width=\"16\" height=\"16\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/close-in.svg\" width=\"16\" height=\"16\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Analyse<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/close-in.svg\" width=\"16\" height=\"16\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/close-in.svg\" width=\"16\" height=\"16\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n\n        <tr>\n            <td>Bo\u00eete de r\u00e9ception sociale<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/close-in.svg\" width=\"16\" height=\"16\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/close-in.svg\" width=\"16\" height=\"16\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n        <tr>\n            <td>Collaboration<\/td>\n           \n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/close-in.svg\" width=\"16\" height=\"16\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/close-in.svg\" width=\"16\" height=\"16\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n                            <td>\n                <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/\/wp-content\/themes\/wp-bootstrap-starter\/inc\/assets\/images\/svg\/ck-grn.svg\" width=\"22\" height=\"17\" loading=\"lazy\" alt=\"v\u00e9rifier\" title=\"\">                <\/td>\n            \n        <\/tr>\n\n\n                <tr>\n            <td><\/td>\n            \n<td>\n    <a href=\"\" class=\"link d-none customurl\" \n       title=\"Whitespark\" \n       rel=\"nofollow noopener\">\n        Visiter le site web    <\/a>\n<\/td>\n\n\n<td>\n    <a href=\"\" class=\"link d-none customurl\" \n       title=\"BrightLocal\" \n       rel=\"nofollow noopener\">\n        Visiter le site web    <\/a>\n<\/td>\n\n\n<td>\n    <a href=\"https:\/\/www.socialpilot.co\/fr\/reviews\" class=\"link active\" title=\"SocialPilot Reviews\" rel=\" \">\n        Essai de 14 jours    <\/a>\n<\/td>\n\n\n        <\/tr>\n\n            <\/table>\n     <\/div>\n<\/div>\n<p>Whitespark is more like a trusty local SEO and reputation management tool, helping you dominate the search results. It&#8217;s great for managing your online listings and monitoring reviews, but it&#8217;s not your go-to for posting memes or tracking social trends.<\/p>\n<p>\u00c0 notre avis, BrightLocal semble \u00eatre une plateforme plus robuste que Whitespark. Cependant, elle n'est pas non plus \u00e0 la hauteur lorsqu'il s'agit de la gestion des m\u00e9dias sociaux. Nous avons constat\u00e9 que BrightLocal ne permet pas de planifier les posts, de suivre les analyses ou de collaborer avec les \u00e9quipes.<\/p>\n<div class=\"sp_review_blueFull\">\n<div class=\"sp_compText\">\n<p>SocialPilot is more than just a review management tool. In our opinion, it&#8217;s a social media powerhouse. With features like bulk scheduling, AI-powered content creation, and in-depth analytics, we were able to plan, execute, and measure our social media campaigns easily.<\/p>\n<p>Principaux avantages :<\/p>\n<ul class=\"mb-0\">\n<li>Il permet de gagner du temps et d'\u00e9conomiser des efforts gr\u00e2ce \u00e0 la planification en masse et \u00e0 l'automatisation.<\/li>\n<li>Collaborer sans effort avec les membres de l'\u00e9quipe et les clients.<\/li>\n<li>Am\u00e9liorez votre cr\u00e9ativit\u00e9 gr\u00e2ce \u00e0 des id\u00e9es de contenu g\u00e9n\u00e9r\u00e9es par l'IA.<\/li>\n<li>Suivez votre r\u00e9ussite gr\u00e2ce \u00e0 des analyses et des rapports d\u00e9taill\u00e9s.<\/li>\n<li class=\"mb-0\">Connectez-vous avec votre public gr\u00e2ce \u00e0 une bo\u00eete de r\u00e9ception sociale unifi\u00e9e.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h3><strong>4. La tarification<\/strong><\/h3>\n<p>\u00c0 notre avis, contrairement \u00e0 Whitespark, BrightLocal est un meilleur outil parce qu'il offre plus de variations de prix. Cela signifie que vous pouvez choisir le plan qui vous convient le mieux.<\/p>\n<div class=\"glance-table compare-table price-table\">\n         \n     <div class=\"table-responsive\">\n     <table class=\"table table-borderless\">\n\n  \n    <tr>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/10\/Whitespark-icon.svg\" title=\"Whitespark\" alt=\"Whitespark\" height=\"56\" width=\"56\"\/>\n                                    <\/div>\n                <p class=\"mb-0\">Whitespark<\/p>\n            <\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/08\/brightlocal.svg\" title=\"BrightLocal\" alt=\"BrightLocal\" height=\"56\" width=\"56\"\/>\n                                    <\/div>\n                <p class=\"mb-0\">BrightLocal<\/p>\n            <\/th>\n                    <th>\n                <div class=\"glance-table-top\">\n                                            <a href=\"https:\/\/www.socialpilot.co\/fr\/reviews\" title=\"SocialPilot Reviews\" rel=\"dofollow\">\n                            <img decoding=\"async\" src=\"https:\/\/www.socialpilot.co\/wp-content\/uploads\/2024\/03\/socialpilot.svg\" title=\"SocialPilot Reviews\" alt=\"SocialPilot Reviews\" height=\"56\" width=\"56\"\/>\n                        <\/a>\n                                    <\/div>\n                <p class=\"mb-0\">SocialPilot Reviews<\/p>\n            <\/th>\n            <\/tr>\n\n\n\n\n\n                     <tr>\n                                                           <td>\n                        <div>B\u00e2tisseur de r\u00e9putation<\/div>\n                                                         <div><strong>$79\/par mois<\/strong><\/div>\n                                                   \n                        \n                    <\/td>\n                            \n                                                         <td>\n                        <div>Poursuivre<\/div>\n                                                         <div><strong>$39\/par mois<\/strong><\/div>\n                                                   \n                        \n                    <\/td>\n                            \n                                                         <td>\n                        <div>D\u00e9marrage<\/div>\n                        <strong>Gratuit<\/strong>                        \n                        \n                    <\/td>\n                            \n                             <\/tr>\n                       <tr>\n                                                           <td>-<\/td>\n                                                     <td>\n                        <div>G\u00e9rer<\/div>\n                                                         <div><strong>$49\/par mois<\/strong><\/div>\n                                                   \n                        \n                    <\/td>\n                            \n                                                         <td>\n                        <div>Pro<\/div>\n                                                         <div><strong>$25,5\/par mois<\/strong><\/div>\n                                                   \n                        \n                    <\/td>\n                            \n                             <\/tr>\n                       <tr>\n                                                           <td>-<\/td>\n                                                     <td>\n                        <div>Cro\u00eetre<\/div>\n                                                         <div><strong>$59\/par mois<\/strong><\/div>\n                                                   \n                        \n                    <\/td>\n                            \n                                                         <td>-<\/td>\n                         <\/tr>\n                      <tr>\n                            <td>\n                    <div>\n                        0 jours d'essai gratuit                    <\/div>\n                    <div> \n                                             <div><strong>Aucune carte de cr\u00e9dit n'est requise<strong><\/div>\n                     \n                       \n\n                    <\/div>\n                <\/td>\n                            <td>\n                    <div>\n                        0 jours d'essai gratuit                    <\/div>\n                    <div> \n                                             <div><strong>Aucune carte de cr\u00e9dit n'est requise<strong><\/div>\n                     \n                       \n\n                    <\/div>\n                <\/td>\n                            <td>\n                    <div>\n                        Essai gratuit pendant 14 jours                    <\/div>\n                    <div> \n                                             <div><strong>Aucune carte de cr\u00e9dit n'est requise<strong><\/div>\n                     \n                       \n\n                    <\/div>\n                <\/td>\n                    <\/tr>\n\n        <tr>\n            \n<td>\n    <a href=\"\" class=\"link d-none customurl\" \n       title=\"Whitespark\" \n       rel=\"nofollow noopener\">\n        Visiter le site web    <\/a>\n<\/td>\n\n\n<td>\n    <a href=\"\" class=\"link d-none customurl\" \n       title=\"BrightLocal\" \n       rel=\"nofollow noopener\">\n        Visiter le site web    <\/a>\n<\/td>\n\n\n<td>\n    <a href=\"https:\/\/www.socialpilot.co\/fr\/reviews\" class=\"link active\" title=\"SocialPilot Reviews\" rel=\" \">\n        Essai gratuit    <\/a>\n<\/td>\n\n\n        <\/tr>\n\n\n    <\/table>\n     <\/div>\n<\/div>\n<p>In our opinion, Whitespark reputation builder has been modestly priced as compared to its competitors. At $79 per month, Whitespark&#8217;s automated review-generation platform helps businesses look incredible online.<\/p>\n<p>D'autre part, BrightLocal propose trois plans tarifaires diff\u00e9rents : Suivre, G\u00e9rer et D\u00e9velopper. Le plan Track est le plus abordable, \u00e0 partir de $39 par mois. Ensuite, le plan Manage est disponible \u00e0 seulement $49 par mois et le plan Grow est propos\u00e9 \u00e0 $59 par mois.<\/p>\n<div class=\"sp_review_blueFull\">\n<div class=\"sp_compText\">\n<p>SocialPilot Reviews propose deux options de prix : Starter et Pro. Le plan Starter est enti\u00e8rement gratuit, ce qui le rend id\u00e9al pour les nouvelles entreprises ou pour ceux qui ne connaissent pas encore l'outil. Le plan Pro est propos\u00e9 \u00e0 un prix abordable de $25,50 par mois. Le plan Pro offre des fonctionnalit\u00e9s et des avantages suppl\u00e9mentaires, ce qui le rend accessible aux entreprises de toute taille.<\/p>\n<\/div>\n<\/div>\n<h2><strong>Conclusion : Notre dernier mot<\/strong><\/h2>\n<p>Whitespark vs BrightLocal. Which one&#8217;s the winner?<\/p>\n<p>Cela d\u00e9pend de vos besoins sp\u00e9cifiques. Si vous \u00eates \u00e0 la recherche d'un outil de gestion des \u00e9valuations simple et peu co\u00fbteux, Whitespark est un excellent outil. Il est simple \u00e0 utiliser et ses fonctionnalit\u00e9s offrent un bon rapport qualit\u00e9-prix. En revanche, si vous recherchez un outil de gestion des \u00e9valuations qui ne soit pas co\u00fbteux, Whitespark est un excellent outil.<\/p>\n<p>Si vous avez besoin d'un outil plus complet avec des fonctionnalit\u00e9s telles que les r\u00e9ponses aux commentaires assist\u00e9es par ordinateur et la gestion des m\u00e9dias sociaux, BrightLocal pourrait \u00eatre la solution la plus adapt\u00e9e.<\/p>\n<p>While both tools offer a similar set of features, they lack the capability to manage social media. SocialPilot brings this capability to the table. It&#8217;s a powerful platform that can help you manage your reviews and social media campaigns all in one place.<\/p>\n<p>Ultimately, le meilleur outil pour vous d\u00e9pend de vos besoins sp\u00e9cifiques et de votre budget. Tenez compte de vos objectifs commerciaux, de la taille de votre \u00e9quipe et des fonctionnalit\u00e9s les plus importantes pour vous au moment de prendre votre d\u00e9cision.<\/p>","protected":false},"excerpt":{"rendered":"<p>Are you looking to optimize your review management? Choosing the right tool is crucial for your success. Whitespark [&hellip;]<\/p>\n","protected":false},"author":120,"featured_media":715394,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[100734],"tags":[],"review-tool-tags":[],"reviews-compare-tags":[100744,100748],"class_list":["post-715380","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comparison"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/posts\/715380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/users\/120"}],"replies":[{"embeddable":true,"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/comments?post=715380"}],"version-history":[{"count":1,"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/posts\/715380\/revisions"}],"predecessor-version":[{"id":716724,"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/posts\/715380\/revisions\/716724"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/media\/715394"}],"wp:attachment":[{"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/media?parent=715380"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/categories?post=715380"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/tags?post=715380"},{"taxonomy":"review-tool-tags","embeddable":true,"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/review-tool-tags?post=715380"},{"taxonomy":"reviews-compare-tags","embeddable":true,"href":"https:\/\/www.socialpilot.co\/fr\/wp-json\/wp\/v2\/reviews-compare-tags?post=715380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}