---
title: "Track How Every Store Responds to Business Changes With Average Rating Trend"
description: "The new Average Rating Trend graph in SocialPilot Reviews shows how customer ratings shift over time across every location and platform."
url: "https://www.socialpilot.co/product-update/average-rating-trend"
date_published: "2026-05-15T13:08:03+00:00"
date_modified: "2026-05-15T13:18:24+00:00"
author: "Jimit Bagadiya"
---

# Track How Every Store Responds to Business Changes With Average Rating Trend

## See how customer ratings are impacted with new campaigns or other changes in products or services, so you know exactly what’s working.

A static average rating tells you where you stand, not what caused it or when it changed. Average Rating Trend adds a new graph to your Location and Platform Reports that shows exactly how your ratings have moved over time.

### See How Ratings Respond to Every Business Change

A line graph plots your average rating over your selected date range across every connected location and platform.

- Track how customer ratings shift as you make changes to your business operations.
- Switch between Daily, Weekly, and Monthly views to see rating movement at the right level.
- Group by real calendar periods so trends map directly to your business events, not rolling averages.
- Monitor rating responses across all connected platforms and locations, including Facebook.
- Access trends in both Location Reports and Platform Reports.

![Spot average rating trends](https://www.socialpilot.co/wp-content/uploads/2026/05/Spot-average-rating-trends-1.webp)

## Turn Every Rating Shift Into Action

With Average Rating Trend, every rating shift becomes a signal you can act on, not a number you notice too late.

To get started, open your Location or Platform Reports in your SocialPilot Reviews dashboard.

If you need guidance, refer to the [help documentation](https://help.socialpilot.co/article/893-how-to-view-average-rating-trend-in-reports) or reach out to our [support team](https://calendly.com/d/cn82-2cm-xc8/socialpilot-reviews).