{"id":716767,"date":"2024-11-28T11:20:49","date_gmt":"2024-11-28T11:20:49","guid":{"rendered":"https:\/\/www.socialpilot.co\/?p=716767"},"modified":"2025-01-31T05:26:20","modified_gmt":"2025-01-31T05:26:20","slug":"synup-vs-brightlocal","status":"publish","type":"post","link":"https:\/\/www.socialpilot.co\/pt\/reviews\/comparison\/synup-vs-brightlocal","title":{"rendered":"Synup vs BrightLocal: Qual \u00e9 a melhor plataforma para o seu neg\u00f3cio?"},"content":{"rendered":"

Think as a customer for a minute. Aren\u2019t you likely to make a purchase if others around you agree that it is a good choice? Customers like you would trust reviews more than traditional advertising because they’re coming from real people who have issues just like you. And when it comes to making a purchase, positive reviews can be the deciding factor.<\/p>\n

A escolha da ferramenta de gest\u00e3o de avalia\u00e7\u00f5es correta pode fazer uma enorme diferen\u00e7a na sua reputa\u00e7\u00e3o online. A Synup e a BrightLocal s\u00e3o duas op\u00e7\u00f5es populares, mas qual delas \u00e9 a mais adequada para a sua empresa?<\/p>\n

In this blog, we’ll discuss Synup vs. BrightLocal, breaking down the key features and benefits of both platforms. We’ll also compare their pricing, ease of use, and overall effectiveness in helping you manage your online reviews.<\/p>\n

Para al\u00e9m disso, falaremos tamb\u00e9m do SocialPilot Reviews, que \u00e9 uma alternativa cred\u00edvel ao Synup e \u00e0 BrightLocal.<\/p>\n

Resumo r\u00e1pido de Synup vs. BrightLocal<\/strong><\/h2>\n

Na nossa experi\u00eancia, tanto o Synup como a BrightLocal s\u00e3o ferramentas semelhantes. No entanto, na nossa opini\u00e3o, o Synup ultrapassa a BrightLocal devido \u00e0 sua acessibilidade e \u00e0 sua capacidade de gerir as redes sociais juntamente com as avalia\u00e7\u00f5es dos clientes.<\/p>\n\n\n

\n \n
\n \n\n \n \n \n \n \n \n \n \n \n \n \n
<\/th>\n \n
\n \"Synup\"\n <\/div>\n

Synup<\/p>\n <\/th>\n

\n
\n \"BrightLocal\"\n <\/div>\n

BrightLocal<\/p>\n <\/th>\n

\n
\n \n \"SocialPilot\n <\/a>\n <\/div>\n

SocialPilot Reviews<\/p>\n <\/th>\n <\/tr>\n\n

N\u00famero de Reviews<\/td>\n 266<\/td>\n 221<\/td>\n 812<\/td>\n <\/tr>\n
Classifica\u00e7\u00e3o geral por estrelas<\/td>\n \n\n
<\/i><\/i><\/i><\/i><\/i><\/div><\/td>\n \n\n
<\/i><\/i><\/i><\/i><\/i><\/div><\/td>\n \n\n
<\/i><\/i><\/i><\/i><\/i><\/div><\/td>\n <\/tr>\n
Facilidade de Uso<\/td>\n \n
<\/i><\/i><\/i><\/i><\/i><\/div> <\/td>\n \n
<\/i><\/i><\/i><\/i><\/i><\/div> <\/td>\n \n
<\/i><\/i><\/i><\/i><\/i><\/div> <\/td>\n <\/tr>\n
Qualidade do apoio<\/td>\n
<\/i><\/i><\/i><\/i><\/i><\/div> <\/td>\n
<\/i><\/i><\/i><\/i><\/i><\/div> <\/td>\n
<\/i><\/i><\/i><\/i><\/i><\/div> <\/td>\n <\/tr>\n
Facilidade de configura\u00e7\u00e3o<\/td>\n
<\/i><\/i><\/i><\/i><\/i><\/div> <\/td>\n
<\/i><\/i><\/i><\/i><\/i><\/div> <\/td>\n
<\/i><\/i><\/i><\/i><\/i><\/div> <\/td>\n <\/tr>\n\n\n
Pre\u00e7os m\u00ednimos<\/td>\n \n \n $34.99\/M\u00eas<\/strong> \n <\/td>\n \n \n $39\/M\u00eas<\/strong> \n <\/td>\n \n \n Gr\u00e1tis \n <\/td>\n <\/tr>\n \n\n\n
Review Gest\u00e3o<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Gest\u00e3o de redes sociais<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Melhor Para<\/td>\n \n\n Grandes empresas, m\u00e9dias empresas e pequenas empresas\n \n <\/td>\n \n\n Empresas de m\u00e9dia dimens\u00e3o, pequenas empresas e ag\u00eancias\n \n <\/td>\n \n\n Marketing Agencies, SMBs, Multi-Location Brands & Professionals\n \n <\/td>\n <\/tr>\n\n\n \n
<\/td>\n \n\n \n Visitar o s\u00edtio Web <\/a>\n<\/td>\n\n\n\n\n \n Visitar o s\u00edtio Web <\/a>\n<\/td>\n\n\n\n\n \n 14 dias de teste <\/a>\n<\/td>\n\n\n\n <\/tr>\n\n \n\n <\/table>\n <\/div>\n<\/div>\n

Utiliz\u00e1mos o Synup e a BrightLocal, e pensamos que ambos s\u00e3o uma boa op\u00e7\u00e3o de neg\u00f3cio se tiver necessidades complexas de gest\u00e3o de avalia\u00e7\u00f5es. O Synup oferece um conjunto abrangente de funcionalidades, incluindo a gest\u00e3o de redes sociais, o que o torna uma ferramenta poderosa para as empresas que pretendem integrar a sua estrat\u00e9gia de gest\u00e3o de avalia\u00e7\u00f5es nos seus esfor\u00e7os gerais de marketing. Com uma configura\u00e7\u00e3o e utiliza\u00e7\u00e3o f\u00e1ceis a partir da\u00ed, consideramos que o Synup pode ser uma vantagem significativa para organiza\u00e7\u00f5es maiores.<\/p>\n

Por outro lado, a BrightLocal \u00e9 uma escolha popular para as empresas que procuram uma plataforma de gest\u00e3o de avalia\u00e7\u00f5es simples e f\u00e1cil de utilizar. A plataforma \u00e9 adequada para empresas e ag\u00eancias de m\u00e9dio porte. Uma interface centralizada e um forte suporte ao cliente simplificam o monitoramento, a resposta e a gera\u00e7\u00e3o de avalia\u00e7\u00f5es em v\u00e1rias plataformas.<\/p>\n

Vis\u00e3o geral do Synup<\/strong><\/h3>\n

Synup impressed us with its ability to collect reviews from multiple review platforms and make it easy to respond to them. It provides good analytics support, helping see how businesses’ online reputation is trending and identifying problem areas where improvement is needed.<\/p>\n

The best part for us was that it uses smart technology for feedback analysis, so you know exactly what people like and don’t hate about your business. With Synup, you have you can automate responses, monitor performance, and increase your review volume effortlessly.<\/p>\n

No entanto, a \u00fanica desvantagem que not\u00e1mos foi que o apoio ao cliente podia ser melhor e<\/p>\n

more responsive. At times, it takes time to get a response. Additionally, Synup’s user interface could use some improvement. Although the dashboard is centralized, it can be quite complex for new users and may take some time to get the hang of.<\/p>\n

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\n
\n

Utilizador verificado em Recrutamento e Sele\u00e7\u00e3o de Pessoal<\/p>\n<\/div>\n

We have been using Synup to effectively manage our listings information and our online reviews. Their customer support has been very helpful and available. We recently added Synup’s pages app. Their team did an outstanding job with the design, matching our website’s design. The app works smoothly and is a much more functional tool than our previous solution. Their team was responsive and worked with us to adjust and troubleshoot solutions to work with the limitations of our website. We’ve been very satisfied with our continued use of Synup’s services<\/p>\n

Verificado G2 Review<\/a><\/p>\n<\/div>\n<\/div>\n

Vis\u00e3o geral da BrightLocal<\/strong><\/h3>\n

BrightLocal is a review management tool designed to help businesses shine online. It monitors reviews across multiple platforms, such as Google and Yelp, ensuring you’re always in the loop about customer feedback. If a negative review pops up, you’ll receive an instant notification to address the issue promptly.<\/p>\n

A plataforma tamb\u00e9m aumenta o seu volume de avalia\u00e7\u00f5es, enviando pedidos autom\u00e1ticos aos clientes. Com a sua interface de f\u00e1cil utiliza\u00e7\u00e3o e a sua equipa de apoio, a BrightLocal torna a gest\u00e3o das avalia\u00e7\u00f5es simples e eficaz.<\/p>\n

\n
\n
\n

Utilizador verificado em Software inform\u00e1tico<\/p>\n<\/div>\n

O custo \u00e9 razo\u00e1vel. Basta criar a campanha e eles fazem o resto.<\/p>\n

Verificado G2 Review<\/a><\/p>\n<\/div>\n<\/div>\n

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SocialPilot Reviews<\/a> makes it very simple to gather reviews from your customers. With SocialPilot reviews, you can send automatic emails or text messages to ask for feedback, and it’s really simple to set up. In addition, we found that it works seamlessly with Twilio, so your customers will get the messages quickly and reliably.<\/p>\n

If you have a business with multiple locations, SocialPilot Reviews is a lifesaver. It’s really easy to set up different brands and locations, so you can manage reviews for all of them in one place.<\/p>\n

Another great feature is the AI-powered responses. SocialPilot Reviews can automatically respond to reviews, so you don’t have to do it yourself. This helps you respond to customers quickly and professionally, which is important for building a good reputation.<\/p>\n

The best part is that SocialPilot Reviews is affordable. For just $25 a month, you can get a lot of great features, including unlimited users, email credits, and the ability to manage multiple locations. It’s an excellent value for the price, and it’s easy to see why it’s a popular choice for businesses of all sizes.<\/p>\n<\/div>\n

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Tammy C.<\/p>\n<\/div>\n

Social Pilot is easy to set up and easy to use. We’ve never needed support other than live chat, but reps were fast and helpful. It is the best mid-range social management platform on the market.<\/p>\n

Verificado GetApp Review<\/a><\/p>\n<\/div>\n<\/div>\n

Synup vs BrightLocal: Compara\u00e7\u00e3o de recursos frente a frente<\/strong><\/h2>\n

1. Gest\u00e3o do Review<\/strong><\/h3>\n

O Synup \u00e9 o claro vencedor no que diz respeito \u00e0 gest\u00e3o de avalia\u00e7\u00f5es. Enquanto a BrightLocal oferece uma funcionalidade b\u00e1sica s\u00f3lida, Synup’s comprehensive approach makes it the better choice for businesses <\/strong>que procuram gerir e melhorar eficazmente a sua reputa\u00e7\u00e3o em linha.<\/p>\n\n\n

\n \n
\n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
<\/th>\n \n
\n \"Synup\"\n <\/div>\n

Synup<\/p>\n <\/th>\n

\n
\n \"BrightLocal\"\n <\/div>\n

BrightLocal<\/p>\n <\/th>\n

\n
\n \n \"SocialPilot\n <\/a>\n <\/div>\n

SocialPilot Reviews<\/p>\n <\/th>\n <\/tr>\n \n\n\n

Cole\u00e7\u00e3o Review<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Monitoriza\u00e7\u00e3o Review<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n\n
Review Resposta<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Partilhar o Review nas redes sociais<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Gerir v\u00e1rios locais Review<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Resposta automatizada AI Review (resposta autom\u00e1tica)<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Campanha personalizada por e-mail e SMS<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n
An\u00e1lise de sentimentos<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n
Facilita a colabora\u00e7\u00e3o entre equipas<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Modelo de resposta inteligente<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Campanha automatizada por SMS e correio eletr\u00f3nico<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
M\u00e9tricas da campanha de correio eletr\u00f3nico<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
M\u00e9tricas de campanhas de texto<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Acompanhamento da concorr\u00eancia<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Gest\u00e3o do feedback<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
<\/td>\n \n\n \n Visitar o s\u00edtio Web <\/a>\n<\/td>\n\n\n\n \n Visitar o s\u00edtio Web <\/a>\n<\/td>\n\n\n\n \n 14 dias de teste <\/a>\n<\/td>\n\n\n <\/tr>\n\n <\/table>\n <\/div>\n<\/div>\n

Quando se trata de gerir a reputa\u00e7\u00e3o da sua empresa online, a Synup e a brightLocal surgem como os dois principais concorrentes. Ambas as ferramentas foram concebidas para ajudar as empresas a acompanhar as cr\u00edticas, responder aos coment\u00e1rios e encorajar mais cr\u00edticas positivas.<\/p>\n

Synup is a very powerful tool that provides comprehensive suite of features, including automated review response, SMS and email campaigns, and detailed metrics. It’s a good choice for your business that want to take a proactive approach to review management.<\/p>\n

BrightLocal, on the other hand, is a more streamlined solution that focuses on the essentials. It allows you to monitor reviews from multiple platforms, respond to feedback, and send review requests to customers. It’s a fine option for businesses that require a simple and easy-to-use tool.<\/p>\n

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SocialPilot Reviews<\/strong><\/a> \u00e9 a melhor alternativa ao Synup e \u00e0 BrightLocal<\/strong>. \u00c9 uma ferramenta abrangente de gest\u00e3o de avalia\u00e7\u00f5es que ajuda a recolher, gerir e partilhar avalia\u00e7\u00f5es em v\u00e1rias plataformas. Com o SocialPilot Reviews, pode enviar mensagens de correio eletr\u00f3nico e de texto direcionadas aos clientes, pedindo-lhes feedback<\/strong>. It’s a simple way to boost your review count and improve your online reputation. And Se alguma vez receber uma cr\u00edtica negativa, o SocialPilot Reviews d\u00e1-lhe as ferramentas para lidar com isso de forma profissional e eficaz.<\/strong><\/p>\n

Whether you’re a small business looking to enhance local visibility or an agency managing multiple locations of different clients, SocialPilot Reviews has you covered.<\/p>\n<\/div>\n<\/div>\n

2. Apoio ao cliente<\/strong><\/h3>\n

A BrightLocal parece ser uma melhor escolha<\/strong> em termos de apoio ao cliente. Oferece apoio por chat em direto, o que pode ser mais conveniente para os utilizadores que procuram assist\u00eancia imediata.<\/p>\n

\n \n
\n \n\n\n\n \n \n \n \n \n \n \n
<\/th>\n \n
\n \"Synup\"\n <\/div>\n

Synup<\/p>\n <\/th>\n

\n
\n \"BrightLocal\"\n <\/div>\n

BrightLocal<\/p>\n <\/th>\n

\n
\n \n \"SocialPilot\n <\/a>\n <\/div>\n

SocialPilot Reviews<\/p>\n <\/th>\n <\/tr>\n \n\n\n

Suporte por chat em direto<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Suporte por correio eletr\u00f3nico<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n\n
Forma\u00e7\u00e3o<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Suporte de configura\u00e7\u00e3o<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Gestor de contas dedicado<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n\n
<\/td>\n \n\n \n Visitar o s\u00edtio Web <\/a>\n<\/td>\n\n\n\n \n Visitar o s\u00edtio Web <\/a>\n<\/td>\n\n\n\n \n 14 dias de teste <\/a>\n<\/td>\n\n\n <\/tr>\n <\/table>\n <\/div>\n<\/div>\n

A BrightLocal e a Synup t\u00eam boas capacidades de apoio ao cliente. No entanto, a BrightLocal vai mais longe. N\u00e3o s\u00f3 oferece apoio por correio eletr\u00f3nico e por chat, como tamb\u00e9m fornece recursos de forma\u00e7\u00e3o para ajudar a tirar o m\u00e1ximo partido da sua plataforma. Para al\u00e9m disso, os seus gestores de conta dedicados foram capazes de nos fornecer uma excelente assist\u00eancia personalizada.<\/p>\n

Por outro lado, a Synup fornece tudo o que a BrighTLocal fornece, exceto o apoio por chat. Al\u00e9m disso, a Synup tamb\u00e9m oferece forma\u00e7\u00e3o, apoio por correio eletr\u00f3nico e gestores de conta dedicados que podem fornecer apoio e orienta\u00e7\u00e3o personalizados.<\/p>\n

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SocialPilot Reviews has got your back with quick and easy support. Whether you need help via chat or email, they’re always ready to assist. And to ensure you’re getting the most out of the platform, they offer comprehensive training and setup assistance. It’s like having a personal review management assistant!<\/p>\n

Tamb\u00e9m oferece um gestor de conta dedicado. Este toque pessoal garante que tem algu\u00e9m sempre dispon\u00edvel para o ajudar nas suas necessidades espec\u00edficas, desde a resolu\u00e7\u00e3o de problemas t\u00e9cnicos at\u00e9 ao fornecimento de aconselhamento especializado. <\/p>\n<\/div>\n<\/div>\n

3. Gest\u00e3o de redes sociais<\/strong><\/h3>\n

Synup tamb\u00e9m tem uma ferramenta robusta de gest\u00e3o de redes sociais <\/strong>que oferece funcionalidades baseadas em IA, como a cria\u00e7\u00e3o e an\u00e1lise de conte\u00fados. Entretanto, a BrightLocal n\u00e3o fornece quaisquer funcionalidades de gest\u00e3o de redes sociais.<\/p>\n\n

\n \n
\n \n\n \n \n \n \n \n \n
<\/th>\n \n
\n \"Synup\"\n <\/div>\n

Synup<\/p>\n <\/th>\n

\n
\n \"BrightLocal\"\n <\/div>\n

BrightLocal<\/p>\n <\/th>\n

\n
\n \n \"SocialPilot\n <\/a>\n <\/div>\n

SocialPilot Reviews<\/p>\n <\/th>\n <\/tr>\n \n\n\n

Programa\u00e7\u00e3o<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Anal\u00edtica<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n\n
Caixa de entrada social<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
Colabora\u00e7\u00e3o<\/td>\n \n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n \"controlo\" <\/td>\n \n <\/tr>\n\n\n
<\/td>\n \n\n \n Visitar o s\u00edtio Web <\/a>\n<\/td>\n\n\n\n \n Visitar o s\u00edtio Web <\/a>\n<\/td>\n\n\n\n \n 14 dias de teste <\/a>\n<\/td>\n\n\n <\/tr>\n\n <\/table>\n <\/div>\n<\/div>\n

Embora a BrightLocal ofere\u00e7a capacidades de gest\u00e3o de avalia\u00e7\u00f5es muito fortes, carece de funcionalidades extensivas de gest\u00e3o das redes sociais. Na nossa opini\u00e3o, se precisar de uma ferramenta para gerir a sua presen\u00e7a nas redes sociais para al\u00e9m das suas avalia\u00e7\u00f5es, a BrightLocal poder\u00e1 n\u00e3o ser a melhor op\u00e7\u00e3o. No entanto, consideramos que \u00e9 uma boa op\u00e7\u00e3o se o seu principal objetivo for gerir e melhorar a sua reputa\u00e7\u00e3o online atrav\u00e9s das avalia\u00e7\u00f5es.<\/p>\n

At the same time, our experience with Synup review management was satisfactory. On top of that, we were also able to manage our social media with Synup. It helped us to schedule posts, track engagement, and respond to messages. It’s particularly well-suited for businesses that want a unified platform for managing their online presence.<\/p>\n

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SocialPilot isn’t just about review management. It’s also a social media powerhouse. It was very helpful in managing our social media accounts.<\/strong> We loved using features like scheduling posts, getting AI-generated content ideas, and tracking our campaigns’ performance. <\/p>\n

Principais vantagens da gest\u00e3o de redes sociais da SocialPilot:<\/p>\n