Manage Reviews Across Platforms That Matter
Capture more reviews across your customer base with short, high-attention SMS messages that are hard to miss, easy to read, and quick to act on.
Set up automated SMS campaigns to request reviews from new customers at the right time. Keep review generation consistent as customer activity grows.
Send one-off SMS review requests to individual customers or bulk lists with Quick Requests. Put the ask in front of the right customers whenever the opportunity calls for it.
Personalize each SMS with customer, brand, and location details. Help customers recognize the message and understand your request instantly.
Set the right interval between requests with Duplicate Request Prevention. Give customers a thoughtful, well-paced experience across campaigns.
Manage SMS review campaigns for every location from one account. Bring in more business through consistent review generation across brands and locations.
See how SMS turns more customer moments into opportunities for reviews.
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The Review Moment Never Gets a Chance
After
Every Customer Becomes a Reviewer
Manage Reviews Across Platforms That Matter
Build trust, strengthen your reputation, and win more customers with SocialPilot Reviews.
No, it won't replace anything. It just adds another way to reach customers, so it runs right alongside any email or WhatsApp requests already part of the same campaign.
Through Quick Request. It sends the text out right away to whichever customer or list is chosen, using a message that's already written and ready to go.
No, the text just links out to whatever review page was picked when the request was created, whether that's Google, Facebook, or somewhere else.
It does. Sending SMS runs through a connected Twilio account, so how many messages can go out depends on whatever Twilio plan is connected.
Yes, through a connected integration like Salesforce or HubSpot. This way, new contacts don't have to be added by hand one at a time.
Yes. Choose from different question types, like a star rating or a short answer, and reuse the same form across every campaign or location.
