50+ Business Review Sites to Get Found, Trusted, and Chosen

What’s the first thing you do before buying a product, deciding where to eat, or booking a service?

You look at reviews, right?

You’re not alone; 90% of customers do the same.

That’s how powerful reviews are!

A glowing review can do wonders for your business, attracting new customers, building a reputation, and driving sales, while a negative one can deter potential customers.

Whether you’re a local business, an e-commerce store, or a SaaS provider, being present on business review sites in 2025 can make all the difference.

But here’s the trick: knowing where to list your business for customer reviews.

Let’s explore 50+ handpicked customer review websites that can help your business shine.

Keep reading.

1. Google Business Profile

If you’re looking for just one place to start collecting reviews, make it Google Business Profile.

With over 8.5 billion daily searches, Google isn’t just a search engine, it’s where most buying journeys begin. Whether someone is looking for a nearby coffee shop, salon, or repair service, Google reviews are often the first thing they see.

Pros

• Direct SEO Impact: GBP reviews feed directly into your local search ranking. Positive, keyword-rich reviews help you appear in the “Local Pack” (the top 3 businesses shown on Google Maps results),giving your brand prime visibility for “near me” and intent-driven searches.
• Built-In Trust and Reach: Google reviews appear right on Search and Maps – no extra clicks or redirects. That means your reputation builds where your audience already is, without needing to drive them to another platform.
• Free and Easy to Set Up: Unlike platforms that charge for visibility or analytics, GBP is completely free. Setting up a profile takes minutes, and you can start collecting reviews almost immediately.
• Rich Review Features: Customers can leave star ratings, write comments, upload photos, and even videos, making their feedback more engaging and credible. Businesses can respond publicly, helping boost trust.

Cons

• Limited Control Over Spam: Google rarely removes reviews unless they clearly violate guidelines. You’ll need to manage negative or fake reviews professionally and respond swiftly.
• Highly Public Feedback: All reviews—good or bad—are visible to everyone. This transparency helps build trust but demands a proactive approach to reputation management.

For instance, a Google search for a business, Hershey’s Chocolate World, and a place, “The Statue of Liberty,” shows ratings, reviews, and images, offering a complete user experience.

Tip:A few recent, keyword-rich reviews matter more than hundreds of old ones. Ask for feedback consistently. So, aim for 3-4 new but detailed, honest feedback every month.

Use Google Business Profile if:

• You run a local or service-based business
• You want to improve local SEO rankings
• You want your reviews to be seen directly in Search and Maps results
• You’re looking for a free and effective review solution

Set up your business account on this customer review site, and check out this comprehensive guide for more insights!

2. Yelp

If you’re in the food, hospitality, or local service business, Yelp is still one of the most influential review platforms, especially in the U.S.

With over 200 million reviews, Yelp is where people go when they’re ready to choose where to eat, stay, or spend.

Pros

• High Buyer Intent: Yelp users are often in the final decision stage, searching for specific businesses with the intent to visit or buy.
• Strong Local SEO Presence: Yelp listings frequently appear on the first page of Google search results, giving your business extra exposure.
• Detailed Review Features: Users can add ratings, in-depth text reviews, images, and even filter by specific review categories like service, food, or ambiance.
• Free & Paid Tools: Basic listings are free, and Yelp offers optional paid ads and enhanced profiles for more control and visibility.

Cons

• Strict Review Filters: Yelp’s algorithm may hide genuine reviews it flags as “not recommended,” especially from new or inactive users.
• Negative Reviews Are Public: You can respond to reviews, but can’t remove them unless they break Yelp’s policies.

Use Yelp if:

• You run a restaurant, bar, salon, or local service business
• You target U.S. customers
• You want high-intent leads from review-driven decisions
• You’re prepared to manage your public reputation actively

Set up your business account on this customer review site.

3. Trustpilot

If you’re selling products or services online, Trustpilot is one of the most trusted platforms for building consumer confidence, especially in global markets.

With over 1 million new reviews posted each month, it’s a go-to site for people looking to validate a brand before making a purchase.

Pros

• High Trust Factor: Consumers recognize Trustpilot as an independent, credible review site, especially in Europe and the U.S.
• SEO Benefits: Trustpilot pages often rank on Google, and you can display review snippets (stars) in search results using Trustpilot widgets.
• Custom Review Invites: You can automate review collection via email, CRM, or website integrations to build a steady review stream.
• Rich Review Features: Supports detailed reviews, star ratings, images, business responses, and even seller ratings for Google Ads.

Cons

• Limited Free Plan: Most impactful features (like analytics, widgets, and review invitations) are behind a paid subscription.
• Public Negative Reviews: All reviews are public, and while you can respond, removal is only allowed if they violate guidelines.
• Fake Reviews: Trustpilot has faced criticism for missing fake reviews and businesses flagging negative feedback. However, it proactively removed 3.3 million fake reviews in 2023 alone.

Use Trustpilot if:

• You run an online store, SaaS, or global service brand
• You want to build credibility with international customers
• You need SEO-friendly, third-party reviews
• You’re open to investing in review tools for long-term value

Claim your business profile on Trustpilot today!

4. TripAdvisor

If you’re in travel, hospitality, or experiences, TripAdvisor is a must-have review platform. With over 1 billion reviews and opinions, it’s the go-to site for travelers planning where to stay, eat, and explore.

Pros

• Travel-Focused Audience: TripAdvisor users are actively planning trips, making reviews highly influential in booking decisions.
• Global Reach: Used in over 40 countries, it’s ideal for hotels, resorts, restaurants, and tour operators catering to international travelers.
• Rich Media Reviews: Customers can leave star ratings, detailed feedback, photos, and even tag specific features like cleanliness or service.
• Free Business Listings: Claiming your business is free, and you can respond to reviews, update info, and showcase your offerings.

Cons

• Intense Competition: You’re listed alongside many similar businesses, so standing out requires consistent positive reviews and great visuals.
• Reputation-Sensitive: One or two negative reviews can impact booking rates, so active reputation management is crucial.

Use TripAdvisor if:

• You run a hotel, restaurant, tour, or attraction
• You serve domestic or international travelers
• You want to boost visibility in travel planning searches
• You rely on seasonal or experience-driven bookings

Set up your business account on this customer review site.

5. Better Business Bureau (BBB)

If you’re a U.S. or Canada-based business aiming to build trust and credibility, BBB is one of the most respected review platforms, especially among older, trust-conscious consumers.

For over 100 years, BBB has been the benchmark for ethical business practices and dispute resolution.

With 88% of customers saying they prefer businesses with high BBB ratings, being listed on the BBB can significantly enhance your brand’s reputation.

Pros

• High Trust & Authority: BBB’s A+ to F rating system is taken seriously by many consumers, especially for financial, legal, or home services.
• Verified Reviews: Reviews are closely monitored and tied to real customer interactions, making them more credible and less spam-prone.
• Dispute Resolution Support: BBB acts as a mediator, helping businesses respond to and resolve complaints professionally.
• Accreditation Boost: Accredited businesses can display the BBB seal, a powerful trust signal that can improve conversion rates.

Cons

• Limited to North America: BBB is primarily relevant in the U.S. and Canada. If you serve international customers, other platforms offer better reach.
• Paid Accreditation Required for Full Features: While you can get listed for free, features like dispute resolution and the BBB seal come with an annual fee.

Use BBB if:

• You run a business in North America
• You operate in trust-sensitive industries like finance, legal, or home services
• You want third-party dispute resolution support
• You value high-authority trust signals like BBB Accreditation

Yet not listed, let’s submit a request for a BBB Business Profile.

6. Yahoo! Local Listings

If you’re looking to expand your review presence beyond Google, Yahoo! Local Listings offers added visibility, especially among users on legacy platforms or default browsers.

While its traffic is lower than Google’s, it still reaches millions monthly and helps diversify your online reputation.

Pros

• Broader Reach: Yahoo still holds a loyal user base, especially among older demographics, giving your business extra exposure.
• Syndication via Yext: Listings created through Yext are distributed across multiple directories, boosting your local presence.
• Basic Review & Listing Features: Includes business details and user reviews that help establish credibility on secondary platforms.
• Free Listing Option: You can start with a basic listing for free or upgrade for more features via Yahoo’s partners.

Cons

• Lower Visibility: Yahoo’s search volume is small, so the impact on traffic or SEO is limited.
• Pay-to-Optimize: Advanced features like review alerts, analytics, and broader reach require a Yext subscription.

See how a listed profile looks on this business review website:

Use Yahoo! Local Listings if:

• You want visibility beyond Google
• You serve older or traditional audiences
• You’re using listing tools like Yext
• You’re building a broad multi-platform presence

Click here to list your business on Yahoo!

7. Facebook Reviews (Recommendations)

If your business is active on social media, Facebook Reviews—now called Recommendations—can turn your followers into advocates and drive social proof where people are already engaging.

With over 2 billion daily active users, Facebook is a must-have review channel for brands that thrive on community and connection.

Pros

• Massive Reach: Reviews appear right on your Facebook Page, giving followers instant trust signals without leaving the platform.
• Social Proof in Action: Friends see each other’s recommendations, increasing word-of-mouth referrals and brand credibility.
• Interactive Format: Users can tag your business in posts or comments and leave photos, making reviews feel more authentic and engaging.
• Zero Learning Curve: If you’re already using Facebook for marketing, reviews are built in—no extra tools required.

Cons

• Less Structured than Other Platforms: Reviews are recommendation-based (yes/no + comments), lacking traditional 5-star ratings.
• Moderation Challenges: You can’t control who posts a review or when—it’s public and tied to their personal account.

Use Facebook Reviews if:

• You already have an active Facebook business page
• You want to leverage your social community for credibility
• You serve local, lifestyle, or relationship-driven audiences
• You value interactive, photo-friendly review formats

8. Glassdoor

If you’re building a strong employer brand, Glassdoor is the go-to platform for employee reviews. With over 70 million monthly visitors, it’s where job seekers evaluate company culture, leadership, and workplace experience before ever applying.

Pros

• Employer Branding Power: Glassdoor reviews shape how future employees perceive your company, directly impacting your ability to attract top talent.
• Detailed Insights: Employees and ex-employees can rate management, culture, benefits, and give interview feedback, offering a 360° view of your company.
• Respond to Reviews: Employers can publicly respond to feedback, address concerns, and show they care about transparency and improvement.
• Free Company Profile: Claim your profile to manage info, post jobs, and showcase your mission, values, and culture.

Cons

• Zero Control Over Who Posts: Anyone who’s worked at your company can post anonymously, which can invite overly negative or biased reviews.
• Not Customer-Facing: It won’t help you attract customers, but it plays a major role in recruiting and internal reputation.

See how employee feedback looks on Glassdoor after being published:

Use Glassdoor if:

• You’re hiring or scaling your team
• You want to attract top-tier candidates
• You care about your employer’s reputation and company culture
• You value feedback from employees and want to improve internally

9. Foursquare

If your business thrives on foot traffic and local discovery, Foursquare is a smart platform to tap into. With over 50 million monthly users, it’s used to find nearby restaurants, cafes, stores, and venues, especially by mobile-first, on-the-go users.

Pros

• Location-Based Discovery: Foursquare helps users find businesses based on proximity and popularity, making it great for local visibility.
• User-Generated Tips: Instead of traditional reviews, users leave short “tips” or suggestions, which feel informal, mobile-friendly, and easy to scan.
• Integrated with Other Apps: Apps like Uber, Twitter, and Apple Maps use Foursquare data, meaning a strong presence can boost your visibility across platforms.
• Free Listings: Claim your business for free and manage your profile, location data, and customer interactions.

Cons

• Less Focused on Reviews: Foursquare isn’t a traditional review site. Tips are helpful, but lack detailed star ratings or review structure.
• Niche Audience: More popular among younger, tech-savvy users. It may not reach older or more traditional audiences.

Use Foursquare if:

• You run a location-dependent business like a café, bar, or retail store
• You want to increase foot traffic from nearby users
• You rely on real-time, mobile-driven discovery
• You want exposure across apps using Foursquare’s location data

Register your business on Foursquare Swarm today and boost your online presence.

10. Angi (Angie’s List)

If you’re a home service provider like a plumber, electrician, cleaner, or contractor, Angi is one of the best review platforms to build credibility and win local leads.

With over 6 million households using it to find verified professionals, Angi is built around trust and quality for service-based businesses.

Pros

• Niche Audience with High Intent: Angi users are homeowners actively looking to hire professionals for essential and high-ticket home services.
• Verified Reviews Only: All reviews are tied to real transactions, so you get fewer spam or fake reviews compared to open platforms.
• Request & Quote Features: Users can request quotes directly through your Angi profile, turning reviews into leads.
• Strong Local SEO Boost: Angi listings often rank well for service-related searches like “AC repair near me” or “local handyman,” driving relevant traffic.

Cons

• Paid Listings for Full Visibility: While a basic profile is free, premium placement and lead generation features require a paid subscription.
• Limited to Home Services: Not ideal if you’re in retail, dining, or tech—Angi strictly focuses on professional services related to homes.

Use Angi if:

• You provide home-related services (repairs, cleaning, landscaping, etc.)
• You want verified, transaction-based reviews
• You want to receive quote requests directly from your profile
• You’re targeting homeowners in the U.S.

Register your business on Angi today!

11. Superpages

Superpages is an online directory where businesses are categorized by type, such as professional services, contractors, and healthcare providers.

• Free Business Profiles: Businesses can create a free profile, while consumers can leave reviews with a 100-character minimum and optional photos.
• Paid Features: Superpages offers tools to manage listing accuracy across multiple sites, along with SEO, SEM, and social media marketing solutions.

Superpages helps businesses increase visibility and attract customers with its user-friendly directory and marketing tools.

12. Sitejabber

Sitejabber is one of the most popular review websites where consumers can find reviews for online businesses, from e-commerce stores to service providers and everything in between.

With millions of user-generated reviews, Sitejabber helps potential customers make informed decisions and provides businesses with valuable feedback to improve their services.

USP: It employs verification processes to ensure review authenticity, reducing the risk of fake reviews.

Other important things about the Sitejabber review platform:

• Review System: Users can rate businesses on a 1 to 5-star scale and leave detailed feedback about their experiences.
• Business Profiles: Businesses can claim their profile, respond to reviews, and address customer concerns.
• Trust and Transparency: Sitejabber offers tools for businesses to build trust by showcasing their reviews, resolving issues, and improving customer satisfaction.

Challenge:

Businesses must actively manage reviews to maintain a positive reputation. If negative reviews are not addressed properly, they can harm customer perception and brand image.

13. Yellow Pages

Yellow Pages connects consumers with local businesses by providing detailed listings, ratings, and reviews.

Users can easily compare companies based on category, location, or keyword and access essential details like contact info and hours.

Key Features Yellow Pages offers:

• Compare local businesses by ratings and reviews
• Search by category, location, or keyword
• Access detailed contact information and hours

Suitable review site for local businesses like restaurants, shops, service providers, and healthcare.

Register your business on Yellow Pages now!

14. Manta

Manta is focused on helping small businesses gain online visibility with higher ratings and positive feedback.

Business owners can create and customize free listings, while customers can leave feedback and update their reviews anytime.

This review site also offers paid marketing features like ads, website design, and listing management.

What Manta offers different from other customer review platforms:

• Here, search results are categorized by keywords first, then ratings (out of 5 stars)
• If you’re running a small B2C business without a website, then Manta can help you boost your web presence.
• It allows you to add working hours, services, contact details, and other business information.

15. ConsumerAffairs

A high authority review website where companies are categorized to help consumers find and compare products and services.

For example, lists like “Best Moving Companies” or “Top Solar Companies” make it easy for users to compare options and make informed decisions.

The platform collects reviews directly from verified buyers through a feedback form, compiling genuine opinions to create these lists.

For business owners, ConsumerAffairs offers a valuable opportunity to gather product reviews, engage with customers, and improve services based on honest feedback.

It is particularly beneficial for medium to large enterprises offering subscription-based or high-ticket products, such as gym or software solutions.

Why Business Should Register on ConsumerAffairs?

• 3 M+ reviews from real customers
• 6.7M purchases made through the platform

Open a free business account on ConsumerAffairs today!

16. Judy’s Book

Judy’s Book is a comprehensive business directory featuring 11 million business listings, 4.5 million reviews, and 1 million monthly page views.

It allows users to find local businesses through its SocialSearch tool, showcasing detailed information and user-generated reviews.

Key Features for Businesses:

• Paid Memberships: Claim and enhance listings with media, analytics, and local ads.
• Review Integration: Broader visibility through reviews from other platforms.
• Voting System: Thumbs-up/down reviews with optional feedback; non-members can’t edit.
• Spam Filters: This review site ensures only authentic, spam-free reviews are published.

Unique Selling Points of Judy’s Book:

• Users can add businesses to personalized “books,” which are visible to others, acting as a marketing tool.
• Features a “Kid Score” (1-100) to rate how kid-friendly establishments are.

Cons: Requires a paid membership to list your business, with additional costs for further updates or enhancements.

Judy’s Book helps businesses build trust and attract local customers while providing valuable feedback to improve their services.

17. Indeed

Indeed is the #1 platform for job seekers and employers globally, doubling as a trusted review platform where employees can share feedback about their workplace.

It helps businesses strengthen their employer branding while giving job hunters the inside scoop on company culture, benefits, and more.

With over 330 million unique visitors monthly and 100+ million published reviews worldwide, that’s available in 28 languages. That makes Indeed an essential review site for businesses to maintain a positive reputation.

Indeed Key Features for Listed Businesses:

• Employer Reviews: Employees rate companies on a scale of 1 to 5 stars, providing detailed feedback on work-life balance, management, job security, and more.
• Enhanced Profiles: Paid employer profiles allow businesses to showcase their brand, highlight benefits, and respond to reviews.
• Job Postings & Insights: Indeed integrates job listings with employer reviews, helping companies attract top talent by aligning their culture with candidates’ expectations.
• Analytics: Tools to analyze employee sentiment, identify trends, and address workplace concerns.

Cons

• Negative reviews can impact employer branding if not managed proactively.
• Paid profiles and promotional features can increase costs for businesses.

See how a registered company profile looks with reviews and Q&A.

List your company on Indeed now!

18. GoodFirms

GoodFirms is a top review website for B2B service companies and software products, offering reviews, buyer’s guides, and reputation management tools.

It helps businesses showcase expertise, client feedback, and success stories to attract potential clients.

Key Features:

• Business Profiles: Highlight services, client reviews, and past projects.
• Buyer’s Guides: Assist clients in making informed decisions.
• Reputation & Lead Generation: Manage business reputation and generate leads through detailed profiles.
• Rating System: Based on expertise, client feedback, and performance.

Pros

• Increases visibility and credibility.
• Generates leads and connects businesses with clients.

Cons

• High competition for visibility.
• Requires consistent quality for maintaining ratings.

See how a published client review looks on the company’s profile:

19. MapQuest

MapQuest is primarily known for navigation but also offers local business listings. It integrates reviews from external platforms rather than allowing users to leave reviews directly.

Things to note about MapQuest:

• No Direct Reviews: Fetches reviews from third-party platforms such as Yelp.
• Mapping & Navigation: MapQuest helps users find businesses and navigate to them.

Pros

• Combining mapping with business listings.
• Boosts local visibility.

Cons

• Lacks direct user reviews.
• Limited profile customization.

20. Feefo

Feefo is a trusted consumer review platform designed to gather verified feedback directly from real customers.

Its focus on authenticity helps businesses build credibility while gaining insights to improve their products and services.

Key Features of the Feefo Customer Review Platform:

• Verified Reviews: Ensures feedback comes only from genuine customers.
• Diverse Review Options: Supports text, photos, and video testimonials for a detailed customer perspective.
• Star Ratings: Highlights customer satisfaction for quick evaluation.

This customer review website is best suited for industries such as retail, travel, hospitality, and e-commerce.

21. Bing Places

Bing Places helps businesses boost their presence on Bing’s search and maps. It’s a free tool for showcasing accurate details and offering aggregated reviews to attract local customers.

Key Features Bing Offers:

• Free Listing: Manage business info, hours, and photos.
• Customer Reviews: Aggregates ratings and reviews from third-party platforms like Yelp and TripAdvisor.
• Custom Profiles: Highlight offerings with accurate details and images.
• Analytics: Offer profile insights into clicks, calls, and directions.

Best business review site for businesses like restaurants, shops, and services.

List your business on Bing today!

22. Apple Maps

Apple Maps connects businesses with millions of iOS users searching for local services. It aggregates reviews from platforms like Yelp, making it a trusted resource for potential customers.

It is the top business listing and consumer review site for retail, restaurants, and service-based businesses that mainly want to target Apple device users.

Apple Maps Key Features:

• Business Listings: Showcase details like hours, contact info, and images.
• Review Integration: Displays ratings and reviews from verified third-party platforms.
• Maps Integration: Helps customers find your location quickly with directions.
• Apple Ecosystem: Ideal for targeting iPhone and iPad users.

Cons

Customers can’t review a business on Apple Maps, as it totally depends on third-party sources for reviews and ratings such as TripAdvisor, Yelp, and more.

Industry-Specific Customer Review Sites for Businesses

While general review sites like Google, Yelp, and Trustpilot are great for overall reputation management, industry-specific platforms can offer more targeted visibility and credibility. These niche platforms cater to the unique needs of businesses in sectors like real estate, hospitality, retail, SaaS, and more.

Below is a categorized list of the best review platforms tailored to different industries, ensuring you connect with the right audience and maximize your reputation management efforts.

A. Cars and Automobile Businesses Review Sites for Customers

Looking to boost trust and drive more customers to your auto business? Start by listing on top car and automobile review sites where buyers check before making decisions.

23. DealerRater

DealerRater helps car buyers find trusted dealerships through authentic customer reviews, guiding them to the best options and away from potential issues.

• Ideal for car dealerships, service centers, and auto repair shops.
• Rating System: 1 to 5-star ratings covering sales, service, and overall satisfaction.

24. Edmunds

Edmunds is a top platform for consumers looking to make informed vehicle purchasing decisions, offering expert reviews, user-generated content, and detailed car profiles.

It covers everything from performance to pricing and serves the automotive industry, including dealerships and manufacturers, where they can list their businesses.

Rating system: Edmunds rates cars based on performance, comfort, safety, and fuel efficiency.

25. Cars.com

The platform helps dealerships build credibility with reviews based on real customer experiences.

Here, dealers and car brands are rated based on service quality, buying process, features, and repairs, and potential customers are given up-to-date insights.

Cars.com also provides paid services, including vehicle ads and online performance tools, to enhance visibility on its platform.

27. Kelley Blue Book (KBB)

Kelley Blue Book is a top customer review platform for dealers and businesses in the automotive industry to get direct user feedback.

Well-known for its car valuation services, KBB provides reviews and insights to help dealerships, sellers, and buyers make informed decisions.

Dealers and brands can showcase their vehicles, while customers can read ratings and reviews on pricing, vehicle conditions, and overall experience.

It also provides pricing and valuation tools to help dealers manage listings and pricing strategies.

B. Top Product Review Sites for Consumers & Businesses

Want your product to stand out and earn trust fast? Get featured on top product review sites where consumers and businesses go to research before buying.

31. Amazon

Amazon is more than just an online marketplace; it’s a key driver in consumer purchasing decisions. The platform’s review system, with its vast pool of consumer feedback, significantly influences product sales.

On this platform, sellers receive ratings for their service, shipping, and customer experience, making reputation management crucial.

Rating System: Customers rate products on a 1-5 star scale on Amazon, with reviews influencing product comparisons and purchase choices.

Important Things About Amazon Product Reviews:

• Manage reviews to enhance visibility and sales.
• Respond to negative feedback promptly, otherwise, negative feedback can deter potential buyers.

Cons: Strong influence on product success, so it requires consistent reputation management.

32. eBay

eBay is an ideal site for customer reviews on retail products and electronic gadgets that impact buyer decisions. On this platform, people can leave product reviews in the form of ratings and detailed feedback.

Also, sellers are rated on product quality, shipping, and customer service, making it crucial to maintain a positive reputation to drive online sales.

33. Walmart Reviews

Walmart is the largest retail platform globally, with dedicated websites for each country where brands and retailers can list their products.

• It also allows customers to rate products on a 1-5 star scale and leave detailed feedback.
• Maintaining strong customer satisfaction and high product ratings on Walmart can significantly boost the success of your products and drive more sales.

C. Travel and Hospitality Businesses Review Platforms

In the travel and hospitality world, reviews can make or break a booking. List your business on top hotel review platforms to attract more guests and build credibility.

34. Booking.com

Booking.com is a leading online travel platform offering a range of services such as hotels, travel agencies, car rentals, restaurants, and much more.

• It lets users compare multiple options based on prices, amenities, locations, and customer reviews to help them make informed decisions.
• Ideal for collecting reviews and driving success for businesses in the hospitality sector.

The site allows users to rate accommodations on a 1-10 rating scale, sharing feedback on quality, service, location, and many other factors.

35. Airbnb

Airbnb is an online accommodation platform with over 150 million users that connects them with hosts, offering unique places to stay worldwide.

When people are looking for an apartment, beach house, or even a treehouse, it helps them find the right spot. A property owner can list properties, set prices, choose when they’re available, and receive online customer feedback directly.

If you’re a homeowner, property manager, or running a hotel, then Airbnb is the best site to drive business and customer reviews.

36. Hotels.com

Hotels.com is a popular online platform where accommodation businesses like hotels, resorts, and vacation rentals can list their properties, collect reviews, and increase their online presence.

On this business review platform, customers can leave reviews and rate properties based on their stay, helping others make informed decisions.

D. Customer Review Websites for SaaS & IT Companies

For SaaS and IT companies, strong reviews drive trust and conversions. Get listed on top customer review websites where decision-makers research software solutions.

37. G2

Suitable for companies that provide software solutions, particularly in technology, marketing, finance, and sales.

Why it matters:

G2 (formerly G2 Crowd) provides trusted, user-generated reviews and ratings for software products, which can help businesses make informed decisions based on real user experiences.

38. Capterra

Suitable for: Software companies looking to gather customer feedback and increase visibility.

Why it’s important: Capterra allows businesses to showcase their software solutions and collect genuine customer feedback, boosting credibility and helping potential customers make informed decisions.

39. TrustRadius

Suitable for: Software companies seeking in-depth, verified customer reviews.

Why it’s important:

• TrustRadius offers authentic, detailed reviews from verified users, ensuring trust and transparency.
• Its strict review quality checks help businesses build credibility with potential customers.

40. Clutch.co

Suitable for: Service-based businesses, especially B2B businesses (e.g., agencies, consultants, IT services).

Why it matters: Clutch presents in-depth reviews and case studies of projects that connect businesses with prospective clients, which makes it a site trusted by companies to build credibility, gain visibility, and attract high-quality leads of high quality.

E. Customer Reviews Websites for Real Estate Businesses

In real estate, trust is everything, and reviews help build it fast. List your business on top business review sites to attract serious buyers and renters.

41. Zillow

Best review website for real estate professionals, agents, and homeowners looking to buy, sell, or rent properties in the U.S.

Why it’s important: Zillow is the top review platform for real estate, helping businesses and individuals boost their credibility by collecting reviews and recommendations, particularly for real estate transactions in the U.S.

42. Realtor.com

Suitable for: Real estate agents, brokers, and property owners.

Why is it important?

Realtor.com is a leading platform for real estate listings and reviews, offering businesses a chance to reach a wider audience, gather customer feedback, and enhance their reputation in the real estate industry.

It’s an essential business review website for those looking to establish trust in property transactions.

44. Trulia

Trulia is a top-rated real estate site where brokers and property managers can collect reviews and showcase their properties.

It helps build trust with potential buyers and enhances visibility in the competitive real estate market.

F. Popular Food and Restaurant Business Review Sites

Diners trust reviews before trying a new place. Make sure your restaurant or cafe shows up strong on the most popular review websites.

45. OpenTable

Best review platform to list restaurants, cafes, and food service businesses.

Why it’s important:

OpenTable is more than just a customer review site. It allows businesses to manage reservations, track customer preferences, and improve dining experiences.

And, customer reviews are tied to actual reservations, providing higher credibility and real-time feedback for restaurants.

46. DoorDash

Must for: Restaurants, food delivery services, and local food businesses to tap the online food delivery market.

Why it’s important:

DoorDash is a leading food delivery platform, commanding 60% of the market share. Customers can review and rate both the food and the restaurant based on various parameters.

Business reviews on DoorDash directly influence your restaurant ranking and affect sales, helping businesses enhance their service and food offerings.

47. Uber Eats

Suitable for: Restaurants and cloud kitchen businesses to get online food orders and customer feedback.

What it does:

Uber Eats connects businesses with customers, allowing them to expand their reach. Customers can rate and review restaurants on a 1-5 star scale, enhancing credibility and driving growth.

G. Reviews Sites for Healthcare and Wellness Businesses

Patients often check reviews before booking an appointment. Be visible on the leading healthcare and wellness review platforms.

48. Healthgrades

This review website is suitable for healthcare providers, hospitals, clinics, and medical. Currently, the #1 platform in the US to find a doctor.

Why it’s important:

Healthgrades allows patients to rate and review healthcare providers based on their experiences and consultative expertise.

Usually, these reviews focus on factors like bedside manner, wait times, and overall care quality, helping professionals build trust and attract more patients.

51. RateMDs

Essential listing platform for: Doctors and medical facilities, with over 1.7 million healthcare providers listed and 161+ million patients relying on its recommendations.

Why it matters:

RateMDs allows patients to leave reviews and ratings for medical professionals based on factors like punctuality, cleanliness, staff, waiting time, and knowledge.

It’s a trusted platform for building reputations and attracting new patients. So, if you’re running a clinic or medical consultancy, then this is the right platform.

52. Vitals

Ideal platform for doctors and healthcare providers to list their medical facilities to share client testimonials, open hours, and expertise.

Why list on Vital:

Vitals helped 1 million-plus patients find the right medical facility and review healthcare providers.

Patients can share insights on factors like wait times, bedside manner, and doctors’ expertise in their vital feedback.

Apart from that, Vitals provides personalized guidance through AI during hospital & ER visits.

H. Top Business Review Platforms for Home and Local Services

Homeowners want reliable service, and reviews help them decide. It’s important to ensure your local business stands out on the top review platforms.

53. Houzz

Best for: Local builders, interior designers, and contractors to get more visibility and leads.

Key feature: Portfolio-based listings to showcase work with high-quality images and reviews.

On Houzz, consumers can leave their feedback in 1 to 5-star ratings with text about service quality, professionalism, pricing, and design expertise.

54. Porch

Ideal platform for home service professionals (plumbers, electricians, cleaners, etc.) and contractors to list and get fresh leads.

Why it’s important: Porch helps homeowners find trusted professionals for home improvement, repair, and maintenance services while offering reviews and ratings to guide decision-making.

Key Features of Porch Review Site:

• Direct connection with home service pros.
• Verified customer reviews and ratings.
• Quotes and project cost estimations are available.

55. Thumbtack

Suitable for service professionals in various industries (home improvement, wellness, events, etc.).

Thumbtack helps businesses directly connect with potential clients by providing a platform for customers to request services and view reviews of local professionals.

Important things to note about Thumbtack:

• Direct messaging with potential customers.
• Customers can receive quotes and service details from multiple providers.

Users can rate professionals on a scale of 1 to 5 stars, along with detailed feedback based on their experience.

56. DexKnows – The Local Business Directory

DexKnows.com offers businesses visibility in local searches and enables them to manage their online presence through reviews and listings.

Apart from that, it also helps users to find service providers’ addresses, map directions, and other business information.

An ideal business review website for bars, restaurants, bakeries, doctors, home services, and others.

I. Popular Customer Review Sites for Apps

Before downloading, users check reviews to find the best apps. So, you can boost your app’s visibility by listing it on popular customer review platforms.

57. Google Play Store

Suitable for: App developers and businesses offering Android mobile apps to reach a global audience, collect authentic feedback, and increase downloads.

Why it’s important:

• Google Play Store reviews influence app discovery and user trust.
• According to Google’s report, over 2.5 billion users rely on the Google Play Store monthly to access apps across 190+ industries.
• Ratings and reviews impact app rankings and download rates and help new users make informed decisions.
• Positive reviews can significantly boost an app’s visibility on keywords.

58. Apple App Store

Suitable for: App developers and businesses offering iOS mobile apps to target Apple users.

Why managing App Store reviews is important:

• The App Store’s user ratings and reviews significantly impact business visibility and user trust.
• Positive reviews improve app rankings, increase downloads, and enhance credibility among potential users.
• It has over 650 million weekly visitors across the globe and is the primary source for downloading iOS Apps.

59. AppAdvice

Suitable for: App developers and mobile application businesses.

Why it’s important:

• AppAdvice provides insightful reviews and recommendations, helping Apps gain visibility and credibility.
• With expert opinions and user feedback, it assists in showcasing app features and guiding users to make well-informed decisions.

60. GetApps

Suitable for: App developers and mobile app businesses, especially.

Why it’s important:

• GetApps is a platform that helps users discover and review apps.
• It allows app developers to promote their apps and gather user feedback, offering potential customers a transparent view of an app’s functionality, features, and overall user experience through visuals.

Manage, Respond, and Grow – All Your Reviews in One Place

Assume you’ve successfully listed your business on all of the major review sites in your industry.

But managing those reviews manually across several platforms has become a tedious and time-consuming task.

Actively monitoring each site, replying to feedback, and measuring customer sentiment can drain valuable resources.

No worries!

SocialPilot’s Review tool can centralize all of your reviews on a single dashboard, making it easy to manage without jumping between sites.

Key Benefits of Using SocialPilot Review:

• Centralized Review Management: Monitor reviews across all sites from one place.
• AI-Powered Responses: Automate review replies based on your brand’s voice and tone.
• Instant Notifications: Stay updated when new reviews are posted.
• Bulk Review Collection: Run email and SMS campaigns to gather more reviews.
• Showcase Reviews: Display positive reviews on your website or app to enhance credibility.
• Review Analytics: Analyze sentiment to understand customer experiences better.

Streamline your review management process, save time, and focus on growing your business with SocialPilot.

Start now!

It’s Time to Take Action

Whether you’re in a B2C, B2B, or C2C business, listing your business on online review websites is critical for establishing trust and attracting new customers.

Instead of confining yourself to just one or two platforms, look into several review sites to find the ideal fit for your marketing strategy.

Although you do not need to be on every review site, having an active presence on top platforms such as Google, Facebook, Yelp, and industry-specific sites is essential for developing a strong online reputation and trust.
If managing all these customer review sites seems overwhelming, SocialPilot Review is here to help.