Top Customer Review Websites for Your Business (in 2025)

What’s the first thing you do before buying a product, deciding where to eat, or booking a service?

You look at reviews, right?

You’re not alone, 90% of customers do the same.

That’s how powerful reviews are!

A glowing review can do wonders for your business, attracting new customers, building reputation, and driving sales while a negative one can deter potential customers.

Whether you’re a local business, an e-commerce store, or a SaaS provider, being present on business review sites in 2025 can make all the difference.

But here’s the trick—knowing where to list your business for customer reviews.

Let’s explore the more than sixty customer review websites that can help your business shine.

Keep reading.

1. Google Business Profile

The #1 Review Site for Your Business

Google is undeniably the go-to platform for online visibility, with 8.5 billion daily searches. Compare this to 2nd most used search engine, Bing’s 100 million searches, and you can see the apparent dominance of Google.

Almost everyone uses Google, making it the best place to collect and showcase customers’ positive experiences with your business.

Why Choose Google My Business for Reviews?

• Standout Features – GBP offers tools like appointment booking, social posts, and review analytics, helping businesses grow their online presence effortlessly.
• Visibility: Reviews appear prominently on Maps and Search alongside your business location and details.
• Zero learning curve: Easy-to-use tools for businesses to gather and manage customer reviews.
• Global Reach: Over 91% of total internet searches happen on Google, ensuring unparalleled reach.
• Review Features: Customers can leave 1-5 star ratings, upload photos, and share detailed experiences.
• SEO Benefits: Positive reviews on Google help boost your local search rankings, making it easier for potential customers to find you.
• Credibility: Google’s reputation lends reliability to the reviews hosted on its platform.

For instance, a Google search for a business, Hershey’s Chocolate World, and a place, “The Statue of Liberty,” shows ratings, reviews, and images, offering a complete user experience.

Cons to Note

• Managing public negative reviews requires prompt attention.
• Verifying the authenticity of reviews can occasionally pose challenges.

Set up your business account on this customer review site, and check out the comprehensive guide for more insights!

2. Yahoo! Local Listings

A Reliable Business Directory For Local Enterprises

Yahoo Local is a business directory and local review site that helps businesses improve their online visibility by appearing in Yahoo Search and partner networks.

It helps you manage 70+ listing directories including Yelp and MapQuest, making it ideal for small to medium-sized businesses.

Why Use Yahoo Local Listings?

• Localized Reach: Perfect for businesses targeting nearby customers.
• Detailed Profiles: Showcase photos, descriptions, and contact info to attract potential customers.
• Yahoo has 700M+ active users worldwide, making it 3rd most popular search engine.

Things to Know About Yahoo! Local:

Businesses that use Yahoo Localworks (powered by Yext) can sync their business info across multiple directories.

But, if you want to manage or improve reviews on Yahoo Local, you should focus on Yelp, TripAdvisor, or other review platforms from which Yahoo pulls its data.

See how a listed profile looks alike on this business review website:

Cons:

• Limited reach compared to Google.
• Review management tools aren’t as advanced.

Yahoo Local is an effective way to boost your online reputation and connect with loyal, local customers.

Click here to list your business on Yahoo!

3. Facebook

The #1 Social Network for Reviews & Targeted Marketing

Facebook, with 2.9 billion active monthly users, stands as one of the most influential social media platforms for businesses.

Initially created as a social networking site, it has transformed into a vital tool for companies seeking direct customer feedback and engagement through recommendations, posts, comments, and targeted advertisements.

Why Use Facebook for Business Reviews?

• Extensive Reach: Facebook offers a vast user base to enhance business visibility and user engagement.
• Engagement Opportunities: Customers can interact through recommendations, comments, and posts, fostering community and loyalty.
• Rich Business Profiles: Create detailed business pages featuring contact information, services offered, photos, and videos.

How It Works

Facebook’s recommendation feature allows users to provide feedback by simply answering “Do you recommend this business?” with a Yes or No option.

They can also add comments and photos to enrich their feedback.

If businesses implement an effective review management strategy, they can encourage customers to leave authentic and positive feedback on their Facebook pages.

If your business is still not on Facebook, then create a page today!

Cons:

• Business reviews may be influenced by social dynamics, leading to potential bias.
• Negative comments can escalate quickly in public threads; managing these professionally is crucial.

Facebook remains an essential consumer review platform for businesses aiming to build their online reputation and effectively connect with local and global customers.

4. Yelp

Go-to Business Review Site for Consumers

Yelp is a leading online review platform that attracts approximately 178 million unique visitors monthly.

It is widely recognized for hosting reviews of local businesses, from restaurants to travel companies and everything in between, making it an essential business review website for small to big enterprises.

Why Business Should Use Yelp for Reviews?

• Targeted Local Audience: Ideal for businesses looking to attract nearby customers.
• Engagement Opportunities: Customers can leave star ratings and text reviews, as well as ask questions about the business.
• Interactive Features: Businesses can respond to reviews and engage with customers directly, enhancing customer relationships.

How It Yelp Review Works

Yelp lets users leave reviews, rate businesses, and ask community questions about visit times, seating, or service recommendations.

And companies can respond by creating a two-way dialogue that boosts customer engagement.

Importance of Business Reviews on Yelp:

• Yelp is a trusted source for consumer reviews; approximately 45% of customers check Yelp reviews before visiting a business.
• Listed businesses see up to a 9% increase in revenue for every new star they earn on Yelp, emphasizing the platform’s impact on purchasing behavior.
• Approximately 56% of Yelp users have an annual household income of $100K, and 57% of users contact a business they found on Yelp within a day.

Cons:

• Negative reviews can significantly impact a business’s reputation.
• Limited options for easily sharing testimonials in marketing campaigns.

Click here to claim your business profile on Yelp!

5. Trustpilot

Top Consumer Review Site for Both B2B and B2C Businesses

Trustpilot has become a go-to platform for online reviews, with more than 1.17 million businesses reviewed and over 213 million consumer reviews posted for services and products.

With a five-star rating system, customers can review businesses as “Excellent,” “Great,” “Average,” “Poor,” or “Bad,” offering a quick snapshot of overall sentiment along with detailed experience.

Key Features:

• Review Management: Easily embed business reviews on your website or app with the Trustpilot widget.
• Integration: You can connect with platforms like Zendesk and Slack to analyze and respond to customer feedback promptly.
• Authenticity Checks: AI and human moderation help ensure review authenticity.
• Visibility: Trustpilot is a high-authority business review website, so it can significantly influence business visibility and credibility.

Challenges:
Trustpilot has faced criticism for missed fake reviews and businesses flagging negative feedback. However, it proactively removed 3.3 million fake reviews in 2023 alone.

Why It Stands Out:

• Increases business visibility and credibility.
• Simplifies review collection and display with robust tools.

Cons:

• Has faced criticism for gaps in addressing fake customer reviews.
• Businesses must actively manage flagged reviews to maintain credibility.

Claim your business profile on Trustpilot today!

6. TripAdvisor

World’s Largest Travel Customer Review Website

TripAdvisor is the leading customer review platform for the travel and hospitality industry, helping millions of businesses showcase their offerings, attract tourists, and boost revenue.

A high TripAdvisor rating is a global badge of trust, making your business more appealing and trustworthy to travelers.

Key Statistics:

• Over 8.7 million business listings and 460 million reviews make TripAdvisor the most trusted source for travel-related insights.
• In 2023, 17.4 million members wrote 30.2 million reviews, with 51.86% from Europe and 25.25% from North America.
• Moderation efforts resulted in 1.3 million fake reviews removed and 2.3 million reviews manually reviewed by human moderators.

Top-notch Features:

• Diverse Listings: TripAdvisor covers a wide range of businesses, from hotels and restaurants to car rentals and attractions.
• Review Insights: Consumer reviews include detailed ratings on a five-point scale, commentary, photos, and details like travel type (family, business, solo) and travel season.
• Global Reach: Available in 28 languages to cater to a worldwide audience, it helps 463 million people monthly.
• Comparison Tools: Users can compare businesses by ratings, reviews, and even price quotes.
• Photo and Experience Sharing: Travelers frequently upload photos and share specific tips to enhance user trust.

Cons:

• Negative reviews can heavily impact a business.
• Challenges in ensuring all reviews are genuine despite moderation.

If you own a travel business, now is the perfect time to list it on TripAdvisor and reach more travelers!

7. Glassdoor

A Peek into a Company Culture

Glassdoor is one of the leading business review sites for job seekers, employees, and employers, offering a transparent view of what it’s like to work for a company.

It provides a unique opportunity for current and former employees to share their honest experiences, giving job hunters a deeper understanding of a company’s culture, work environment, and growth opportunities.

Top Review Site Glassdoor Features:

• Anonymous Reviews: Employees can rate their employers on a 1 to 5-star scale across key categories like work-life balance, compensation, senior management, and company culture.
• Company Insights: Glassdoor offers an inside look at a company’s environment, offering valuable insights that go beyond typical job descriptions.
• Rating Breakdown: Glassdoor provides specific ratings for pay, benefits, job satisfaction, and work-life balance, allowing users to evaluate a company in detail.
• Job Listings: It’s also a hub for job seekers, allowing businesses to post job openings directly on the platform.
• Real Feedback: Users must register to give reviews, so the chance for spam reviews is low.

See how employee feedback looks alike on Glassdoor after published:

8. Better Business Bureau (BBB)

The Seal of Trust for Any Business

The Better Business Bureau (BBB) is a nonprofit organization dedicated to promoting ethical business practices and trust between businesses and consumers.

Any business can create a free listing on this customer review website to showcase contact details and basic information.

But what sets it apart from other business review sites?

• BBB doesn’t take money for ads or promote specific companies, ensuring the reviews are trustworthy and unbiased.
• With 88% of customers saying they prefer businesses with high BBB ratings, being listed on the BBB can significantly enhance your brand’s reputation.

Unique Features BBB offers:

• Accreditation Standards: Any business can apply to become BBB accredited by meeting ethical and operational guidelines, and the profile will display the “BBB Accredited Business” seal.
• Rating System: This platform rates businesses on a scale of A+ to F, reflecting their reliability and trustworthiness.
• Public Complaint Resolution: Not only review, but customers can also file complaints, and businesses can respond publicly, demonstrating accountability.
• Customer Reviews: Users can leave 1 to 5-star reviews, providing valuable feedback.

A BBB presence, especially with accreditation, positions your business as reliable, ethical, and customer-focused.

Yet not listed, let’s submit a request for a BBB Business Profile.

9. Foursquare

Customer Guide to Local Hotspots

Foursquare is a location-based platform helping users discover and rate local spots like restaurants, hotels, retail shops, and local companies.

With 50 million active users, it’s perfect for businesses reliant on foot traffic and want to attract people who are new to the city.

What is unique about it?

Foursquare is the perfect review site to help customers find a service provider, combining features of Yelp, TripAdvisor, and social networking all in one.

Features That Works:

• Rating System: Consumers can rate businesses 1-10 stars and leave feedback that can be upvoted or downvoted for accuracy.
• Check-ins and Rewards: Users earn incentives for checking in, driving more engagement.
• Business Management: If you are a business owner, claim your listing to manage details and respond to reviews.

Register your business on Foursquare Swarm today and boost online presence.

10. Angi (Angie’s List)

Ideal Review Platform for Home Service Business

Angi is a U.S.-based platform designed to help homeowners find, rate, and review professionals for various home services, including plumbing, roofing, electrical work, landscaping, and more.

This review site follows a five-star rating system, and users can leave detailed reviews about their experiences on their business profiles.

Why Should Businesses Choose Angi?

• Boost Credibility: Showcase expertise, customer reviews, and work portfolio to build trust.
• Generate Leads: Receive job requests and personalized quote inquiries from active homeowners.
• Verified Reviews: Gain credibility with authentic, verified customer feedback.
• Management Tools: Streamline quotes, communication, and project organization in one platform.

With its focus on trust, transparency, and lead generation, Angi helps home service professionals grow their businesses effectively.

Register your business on Angi today!

11. Superpages

An Online Customer Review Website for Every Business

Superpages is an online directory where businesses are categorized by type, such as professional services, contractors, and healthcare providers.

• Free Business Profiles: Businesses can create a free profile, while consumers can leave reviews with a 100-character minimum and optional photos.
• Paid Features: Superpages offers tools to manage listing accuracy across multiple sites, along with SEO, SEM, and social media marketing solutions.

Superpages helps businesses increase visibility and attract customers with its user-friendly directory and marketing tools.

12. Sitejabber

Trusted Review Site to Make the Right Decisions

Sitejabber is one of the most popular review websites where consumers can find reviews for online businesses, from e-commerce stores to service providers and everything in between.

With millions of user-generated reviews, Sitejabber helps potential customers make informed decisions and provides businesses with valuable feedback to improve their services.

USP: It employs verification processes to ensure review authenticity, reducing the risk of fake reviews.

Other important things about the Sitejabber review platform:

• Review System: Users can rate businesses on a 1 to 5-star scale and leave detailed feedback about their experiences.
• Business Profiles: Businesses can claim their profile, respond to reviews, and address customer concerns.
• Trust and Transparency: Sitejabber offers tools for businesses to build trust by showcasing their reviews, resolving issues, and improving customer satisfaction.

Challenge:

Businesses must actively manage reviews to maintain a positive reputation. If negative reviews are not addressed properly, can harm customer perception and brand image.

13. Yellow Pages

An Ultimate Guide to Local Services

Yellow Pages connects consumers with local businesses by providing detailed listings, ratings, and reviews.

Users can easily compare companies based on category, location, or keyword and access essential details like contact info and hours.

Key Features Yellow Pages offers:

• Compare local businesses by ratings and reviews
• Search by category, location, or keyword
• Access detailed contact information and hours

Suitable review site for local businesses like restaurants, shops, service providers, and healthcare.

Register your business on Yellow Pages now!

14. Manta

Top Consumer Review Site for Local Small Businesses in the U.S.

Manta is focused on helping small businesses gain online visibility with higher ratings and positive feedback.

Business owners can create and customize free listings, while customers can leave feedback and update their reviews anytime.

This review site also offers paid marketing features like ads, website design, and listing management.

What Manta offers different from other customer review platforms:

• Here, search results are categorized by keywords first, then ratings (out of 5 stars)
• If you’re running a small B2C business without a website, then Manta can help you boost your web presence.
• It allows you to add working hours, services, contact details, and other business information.

15. ConsumerAffairs

A Consumer Review Site for Medium to Large Businesses

A high authority review website where companies are categorized to help consumers find and compare products and services.

For example, lists like “Best Moving Companies” or “Top Solar Companies” make it easy for users to compare options and make informed decisions.

The platform collects reviews directly from verified buyers through a feedback form, compiling genuine opinions to create these lists.

For business owners, ConsumerAffairs offers a valuable opportunity to gather product reviews, engage with customers, and improve services based on honest feedback.

It is particularly beneficial for medium to large enterprises offering subscription-based or high-ticket products, such as gym or software solutions.

Why Business Should Register on ConsumerAffairs?

• 3M+ reviews from real customers
• 6.7M purchases made through the platform

Open a free business account on ConsumerAffairs today!

16. Judy’s Book

A Platform for Local Business Listings and Reviews

Judy’s Book is a comprehensive business directory featuring 11 million business listings, 4.5 million reviews, and 1 million monthly page views.

It allows users to find local businesses through its SocialSearch tool, showcasing detailed information and user-generated reviews.

Key Features for Businesses:

• Paid Memberships: Claim and enhance listings with media, analytics, and local ads.
• Review Integration: Broader visibility through reviews from other platforms.
• Voting System: Thumbs-up/down reviews with optional feedback; non-members can’t edit.
• Spam Filters: This review site ensures only authentic, spam-free reviews are published.

Unique Selling Points of Judy’s Book:

• Users can add businesses to personalized “books,” which are visible to others, acting as a marketing tool.
• Features a “Kid Score” (1-100) to rate how kid-friendly establishments are.

Cons: Requires a paid membership to list your business, with additional costs for further updates or enhancements.

Judy’s Book helps businesses build trust and attract local customers while providing valuable feedback to improve their services.

17. Indeed

The Go-To Platform for Company Reviews & Ratings

Indeed is the #1 platform for job seekers and employers globally, doubling as a trusted review platform where employees can share feedback about their workplace.

It helps businesses strengthen their employer branding while giving job hunters the inside scoop on company culture, benefits, and more.

With over 330 million unique visitors monthly and 100+ million published reviews worldwide, that’s available in 28 languages. That makes Indeed an essential review site for businesses to maintain a positive reputation.

Indeed Key Features for Listed Businesses:

• Employer Reviews: Employees rate companies on a scale of 1 to 5 stars, providing detailed feedback on work-life balance, management, job security, and more.
• Enhanced Profiles: Paid employer profiles allow businesses to showcase their brand, highlight benefits, and respond to reviews.
• Job Postings & Insights: Indeed integrates job listings with employer reviews, helping companies attract top talent by aligning their culture with candidates’ expectations.
• Analytics: Tools to analyze employee sentiment, identify trends, and address workplace concerns.

Cons:

• Negative reviews can impact employer branding if not managed proactively.
• Paid profiles and promotional features can increase costs for businesses.

See how a registered company profile looks with reviews and QNA.

List your company on Indeed now!

18. GoodFirms

GoodFirms is a top review website for B2B service companies and software products, offering reviews, buyer’s guides, and reputation management tools.

It helps businesses showcase expertise, client feedback, and success stories to attract potential clients.

Key Features:

• Business Profiles: Highlight services, client reviews, and past projects.
• Buyer’s Guides: Assist clients in making informed decisions.
• Reputation & Lead Generation: Manage business reputation and generate leads through detailed profiles.
• Rating System: Based on expertise, client feedback, and performance.

Pros:

• Increases visibility and credibility.
• Generates leads and connects businesses with clients.

Cons:

• High competition for visibility.
• Requires consistent quality for maintaining ratings.

See how a published client review looks on the company’s profile:

19. MapQuest

MapQuest is primarily known for navigation but also offers local business listings. It integrates reviews from external platforms rather than allowing users to leave reviews directly.

Things to note about MapQuest:

• No Direct Reviews: Fetches reviews from third-party platforms such as Yelp.
• Mapping & Navigation: MapQuest Helps users find businesses and navigate to them.

Pros:

• Combines mapping with business listings.
• Boosts local visibility.

Cons:

• Lacks direct user reviews.
• Limited profile customization.

20. Feefo

Feefo is a trusted consumer review platform designed to gather verified feedback directly from real customers.

Its focus on authenticity helps businesses build credibility while gaining insights to improve their products and services.

Key Features of Feefo Customer Review Platform:

• Verified Reviews: Ensures feedback comes only from genuine customers.
• Diverse Review Options: Supports text, photos, and video testimonials for a detailed customer perspective.
• Star Ratings: Highlights customer satisfaction for quick evaluation.

This customer review website is best suited for industries such as retail, travel, hospitality, and e-commerce.

21. Bing Places

Bing Places helps businesses boost their presence on Bing’s search and maps. It’s a free tool for showcasing accurate details and offering aggregated reviews to attract local customers.

Key Features Bing Offers

• Free Listing: Manage business info, hours, and photos.
• Customer Reviews: Aggregates ratings and reviews from third-party platforms like Yelp and TripAdvisor.
• Custom Profiles: Highlight offerings with accurate details and images.
• Analytics: Offer profile insights into clicks, calls, and directions.

Best business review site for businesses like restaurants, shops, and services.

List your business on Bing today!

22. Apple Map

Apple Maps connects businesses with millions of iOS users searching for local services. It aggregates reviews from platforms like Yelp, making it a trusted resource for potential customers.

It is the top business listing and consumer review site for retail, restaurants, and service-based businesses that mainly want to target Apple device users.

Apple Map Key Features:

• Business Listings: Showcase details like hours, contact info, and images.
• Review Integration: Displays ratings and reviews from verified third-party platforms.
• Maps Integration: Helps customers find your location quickly with directions.
• Apple Ecosystem: Ideal for targeting iPhone and iPad users.

Cons:

Customers can’t review a business on Apple Maps as it totally depends on third-party sources for reviews and ratings such as TripAdvisor, Yelp, and more.

Industry-Specific Customer Review Sites for Businesses

While general review sites like Google, Yelp, and Trustpilot are great for overall reputation management, industry-specific platforms can offer more targeted visibility and credibility. These niche platforms cater to the unique needs of businesses in sectors like real estate, hospitality, retail, SaaS, and more.

Below is a categorized list of the best review platforms tailored to different industries, ensuring you connect with the right audience and maximize your reputation management efforts.

A. Cars and Automobile Businesses Review Sites for Customers

23. DealerRater

DealerRater helps car buyers find trusted dealerships through authentic customer reviews, guiding them to the best options and away from potential issues.

• Ideal for car dealerships, service centers, and auto repair shops.
• Rating System: 1 to 5-star ratings covering sales, service, and overall satisfaction.

24. Edmunds

Edmunds is a top platform for consumers looking to make informed vehicle purchasing decisions, offering expert reviews, user-generated content, and detailed car profiles.

It covers everything from performance to pricing and serves the automotive industry, including dealerships and manufacturers where they can list their businesses.

Rating system: Edmunds rates cars based on performance, comfort, safety, and fuel efficiency.

25. Cars.com

The platform helps dealerships build credibility with reviews based on real customer experiences.

Here, dealers and car brands are rated based on service quality, buying process, features, and repairs, and potential customers are given up-to-date insights.

Cars.com also provides paid services, including vehicle ads and online performance tools, to enhance visibility on its platform.

27. Kelley Blue Book (KBB)

Kelley Blue Book is a top customer review platform for dealers and businesses in the automotive industry to get direct user feedback.

Well-known for its car valuation services, KBB provides reviews and insights to help dealerships, sellers, and buyers make informed decisions.

Dealers and brands can showcase their vehicles, while customers can read ratings and reviews on pricing, vehicle conditions, and overall experience.

It also provides pricing and valuation tools to help dealers manage listings and pricing strategies.

B. Top Product Review Sites for Consumers & Businesses

31. Amazon

Amazon is more than just an online marketplace; it’s a key driver in consumer purchasing decisions. The platform’s review system, with its vast pool of consumer feedback, significantly influences product sales.

On this platform sellers receive ratings for their service, shipping, and customer experience, making reputation management crucial.

Rating System: Customers rate products on a 1-5 star scale on Amazon, with reviews influencing product comparisons and purchase choices.

Important Things About Amazon Product Reviews:

• Manage reviews to enhance visibility and sales.
• Respond to negative feedback promptly, otherwise, negative feedback can deter potential buyers.

Cons: Strong influence on product success so requires consistent reputation management.

32. eBay

eBay is an ideal site for customer reviews on retail products and electronic gadgets that impact buyer decisions. On this platform, people can leave product reviews in the form of ratings and detailed feedback.

Also, sellers are rated on product quality, shipping, and customer service, making it crucial to maintain a positive reputation to drive online sales.

33. Walmart Reviews

Walmart is the largest retail platform globally, with dedicated websites for each country where brands and retailers can list their products.

• It also allows customers to rate products on a 1-5 star scale and leave detailed feedback.
• Maintaining strong customer satisfaction and high product ratings on Walmart can significantly boost the success of your products and drive more sales.

C. Travel and Hospitality Businesses Review Platforms

34. Booking.com

Booking.com is a leading online travel platform offering a range of services such as hotels, travel agencies, car rentals, restaurants, and much more.

• It lets users compare multiple options based on prices, amenities, locations, and customer reviews to help them make informed decisions.
• Ideal for collecting reviews and driving success for businesses in the hospitality sector.

The site allows users to rate accommodations on a 1-10 rating scale, sharing feedback on quality, service, location, and many other factors.

35. Airbnb

Airbnb is an online accommodation platform with over 150 million users that connects them with hosts, offering unique places to stay worldwide.

When people are looking for an apartment, beach house, or even a treehouse, it helps them find the right spot. A property owner can list properties, set prices, choose when they’re available, and receive online customer feedback directly.

If you’re a homeowner, property manager, or running a hotel then Airbnb is the best site to drive business and customer reviews.

36. Hotels.com

Hotels.com is a popular online platform where accommodation businesses like hotels, resorts, and vacation rentals can list their properties, collect reviews, and increase their online presence.

On this business review platform, customers can leave reviews and rate properties based on their stay, helping others make informed decisions.

D. Customer Review Websites for SaaS & IT Companies

37. G2

Suitable for companies that provide software solutions, particularly in technology, marketing, finance, and sales.

Why it matters:

G2 (former G2 Crowd) provides trusted, user-generated reviews and ratings for software products, which can help businesses make informed decisions based on real user experiences.

38. Capterra

Suitable for: Software companies looking to gather customer feedback and increase visibility.

Why it’s important: Capterra allows businesses to showcase their software solutions and collect genuine customer feedback, boosting credibility and helping potential customers make informed decisions.

39. TrustRadius

Suitable for: Software companies seeking in-depth, verified customer reviews.

Why it’s important:

• TrustRadius offers authentic, detailed reviews from verified users, ensuring trust and transparency.
• Its strict review quality checks help businesses build credibility with potential customers.

40. Clutch.co

Suitable for: Service-based businesses, especially B2B businesses (e.g., agencies, consultants, IT services).

Why it matters: Clutch presents in-depth reviews and case studies of projects that connect businesses with prospective clients, which makes it a site trusted by companies to build credibility, gain visibility, and attract leads of high quality.

E. Customer Reviews Websites for Real Estate Businesses

41. Zillow

Best review website for real estate professionals, agents, and homeowners looking to buy, sell, or rent properties in the U.S.

Why it’s important: Zillow is the top review platform for real estate, helping businesses and individuals boost their credibility by collecting reviews and recommendations, particularly for real estate transactions in the U.S.

42. Realtor.com

Suitable for: Real estate agents, brokers, and property owners.

Why it’s important?

Realtor.com is a leading platform for real estate listings and reviews, offering businesses a chance to reach a wider audience, gather customer feedback, and enhance their reputation in the real estate industry.

It’s an essential business review website for those looking to establish trust in property transactions.

44. Trulia

Trulia is a top-rated real estate site where brokers and property managers can collect reviews and showcase their properties.

It helps build trust with potential buyers and enhances visibility in the competitive real estate market.

F. Popular Food and Restaurant Business Review Sites

45. OpenTable

Best platform to list restaurants, cafes, and food service businesses.

Why it’s important:

OpenTable is more than just a customer review site. It allows businesses to manage reservations, track customer preferences, and improve dining experiences.

And, customer reviews are tied to actual reservations, providing higher credibility and real-time feedback for restaurants.

46. DoorDash

Must for: Restaurants, food delivery services, and local food businesses to tap the online food delivery market.

Why it’s important:

DoorDash is a leading food delivery platform, commanding 60% of the market share. Customers can review and rate both the food and the restaurant based on various parameters.

Business reviews onDoorDash directly influence your restaurant ranking and affect sales, helping businesses enhance their service and food offerings.

47. Uber Eats

Suitable for: Restaurants and cloud kitchen businesses to get online food orders and customer feedback.

What it does:

Uber Eats connects businesses with customers, allowing them to expand their reach. Customers can rate and review restaurants on a 1-5 star scale, enhancing credibility and driving growth.

G. Reviews Sites for Healthcare and Wellness Businesses

48. Healthgrades

This review website is suitable for healthcare providers, hospitals, clinics, and medicals. Currently, the #1 platform in the US to find a doctor.

Why it’s important:

Healthgrades allows patients to rate and review healthcare providers based on their experiences and consultant expertise.

Usually, these reviews focus on factors like bedside manner, wait times, and overall care quality, helping professionals build trust and attract more patients.

51. RateMDs

Essential listing platform for: Doctors and medical facilities, with over 1.7 million healthcare providers listed and 161+ million patients relying on its recommendations.

Why it matters:

RateMDs allows patients to leave reviews and ratings for medical professionals based on factors like punctuality, cleaning, staff, waiting time, and knowledge.

It’s a trusted platform for building reputations and attracting new patients. So, if you’re running a clinic or medical consultancy, then this is the right platform.

52. Vitals

Ideal platform for doctors and healthcare providers to list their medical facilities to share client testimonials, open hours, and expertise.

Why list on Vital:

Vitals helped 1 million-plus patients find the right medical facility and review healthcare providers.

Patients can share insights on factors like wait times, bedside manner, and doctor’s expertise in their vital feedback.

Apart from that, Vitals provides personalized guidance through AI during hospital & ER visits.

H. Top Business Review Platforms for Home and Local Services

53. Houzz

Best for: Local builders, interior designers, and contractors to get more visibility and leads.

Key feature: Portfolio-based listings to showcase work with high-quality images and reviews.

On Houzz, consumers can leave their feedback in 1 to 5-star ratings with text about service quality, professionalism, pricing, and design expertise.

54. Porch

Ideal platform for home service professionals (plumbers, electricians, cleaners, etc.) and contractors to list and get fresh leads.

Why it’s important: Porch helps homeowners find trusted professionals for home improvement, repair, and maintenance services while offering reviews and ratings to guide decision-making.

Key Features of Porch Review Site:

• Direct connection with home service pros.
• Verified customer reviews and ratings.
• Quotes and project cost estimations are available.

55. Thumbtack

Suitable for service professionals in various industries (home improvement, wellness, events, etc.).

Thumbtack helps businesses directly connect with potential clients by providing a platform for customers to request services and view reviews of local professionals.

Important things to note about Thumbtack

• Direct messaging with potential customers.
• Customers can receive quotes and service details from multiple providers.

Users can rate professionals on a scale of 1 to 5 stars, along with detailed feedback based on their experience.

56. DexKnows – The Local Business Directory

DexKnows.com offers businesses visibility in local searches and enables them to manage their online presence through reviews and listings.

Apart from that it also helps users to find service providers’ addresses, map directions, and other business information.

An ideal business review website for bars, restaurants, bakeries, doctors, home services, and others.

I. Popular Customer Review Sites for Apps

57. Google Play Store

Suitable for: App developers and businesses offering Android mobile apps to reach the global audience, collect authentic feedback, and increase downloads.

Why it’s important:

• Google Play Store reviews influence app discovery and user trust.
• According to Google’s report, over 2.5 billion users rely on the Google Play Store monthly to access apps across 190+ industries.
• Ratings and reviews impact app rankings and download rates and help new users make informed decisions.
• Positive reviews can significantly boost App visibility on keywords.

58. Apple App Store

Suitable for: App developers and businesses offering iOS mobile apps to target Apple users.

Why managing App Store reviews is important:

• The App Store’s user ratings and reviews significantly impact business visibility and user trust.
• Positive reviews improve app rankings, increase downloads, and enhance credibility among potential users.
• It has over 650 million weekly visitors across the globe and is the primary source for downloading iOS Apps.

59. AppAdvice

Suitable for: App developers and mobile application businesses.

Why it’s important:

• AppAdvice provides insightful reviews and recommendations, helping Apps gain visibility and credibility.
• With expert opinions and user feedback, it assists in showcasing app features and guiding users to make well-informed decisions.

60. GetApps

Suitable for: App developers and mobile app businesses especially.

Why it’s important:

• GetApps is a platform that helps users discover and review apps.
• It allows app developers to promote their apps and gather user feedback, offering potential customers a transparent view of an app’s functionality, features, and overall user experience through visuals.

Manage, Respond, and Grow – All Your Reviews in One Place

Assume you’ve successfully listed your business on all of the major review sites in your industry.

But, managing those reviews manually across several platforms has become a tedious and time-consuming task.

Actively monitoring each site, replying to feedback, and measuring customer sentiment can drain valuable resources.

No worries!

SocialPilot’s Review tool can centralize all of your reviews on a single dashboard, making it easy to manage without jumping between sites.

Key Benefits of Using SocialPilot Review:

• Centralized Review Management: Monitor reviews across all sites from one place.
• AI-Powered Responses: Automate review replies based on your brand’s voice and tone.
• Instant Notifications: Stay updated when new reviews are posted.
• Bulk Review Collection: Run email and SMS campaigns to gather more reviews.
• Showcase Reviews: Display positive reviews on your website or app to enhance credibility.
• Review Analytics: Analyze sentiment to understand customer experiences better.

Streamline your review management process, save time, and focus on growing your business with SocialPilot.

Start now!

It’s Time to Take Action

Whether you’re in a B2C, B2B, or C2C business, listing your business on online review websites is critical for establishing trust and attracting new customers.

Instead of confining yourself to just one or two platforms, look into several review sites to find the ideal fit for your marketing strategy.

Although you do not need to be on every review site having an active presence on top platforms such as Google, Facebook, Yelp, and industry-specific sites is essential for developing a strong online reputation and trust.
If managing all these customer review sites seems overwhelming, SocialPilot Review is here to help.