Request Reviews on WhatsApp

Built to Get You More Reviews With Less Effort

Capture Review Opportunities as Your
Customer Base Grows

Enroll new contacts into WhatsApp review campaigns automatically as your customer base grows. Turn every new customer into another opportunity to generate reviews.

Turn Approved Messages Into Review
Opportunities Faster

Build a Meta-approved WhatsApp message right inside SP Reviews, personalized automatically with each customer’s name, brand, and location.

Protect the Momentum Behind Every
Review Campaign

Check Meta quality rating, messaging limits, and account status inside SocialPilot Reviews. Monitor your sending capacity as WhatsApp reach and usage grow.

Maximize Customer Reach Across
WhatsApp Campaigns

Get clear visibility into WhatsApp connection health with status indicators and alerts. Maintain dependable review generation across campaigns.

Strengthen Customer Trust With Better-Timed
Review Requests

Set brand-level intervals with Duplicate Review Prevention across campaigns. Control request frequency to protect trust and avoid over-contacting customers.

Scale Review Generation Across the
Businesses You Manage

Manage WhatsApp review campaigns across brands and locations from one account. Scale review generation while keeping every business organized.

Your Review Campaigns, Before and After WhatsApp

See how WhatsApp helps more customer moments become reviews.

WITHOUT WHATSAPP

The Review Moment Slips Away

A customer leaves happy, but the request may not get their attention right away.
By the time they notice it, the experience no longer feels fresh.
Another positive customer moment stays private instead of becoming a review.

WITH WHATSAPP

More Happy Moments Become Reviews

The request reaches customers on an app they already check every day.
They instantly recognise the business contacting them.
They can act while the positive experience still feels recent.

Manage Reviews Across Platforms That Matter

Watch Your Reviews Grow With Requests on WhatsApp

Send every request with confidence, knowing exactly what customers will see, with SocialPilot Reviews.

Start free trial

Turn More Moments into Reviews With SMS Review Requests

Questions fréquemment posées

Will WhatsApp replace my email and text campaigns?

No. WhatsApp is an additional medium inside the same campaign. You can use it on its own or alongside the other communication options already available.

Do I need a separate WhatsApp account?

You need a WhatsApp Business account connected through Meta. One WhatsApp Business account can be connected to each brand.

What happens if my WhatsApp account disconnects?

SocialPilot Reviews pauses the affected WhatsApp activity and notifies the account owner or admin. It resumes after the account is reconnected.

Do WhatsApp Messages need approval?

Yes. Messages must be approved by Meta before they can be selected for a live campaign. You can create, submit, and track them from the WhatsApp Messages Library.

Can I personalize a WhatsApp review request?

Yes. You can personalize messages with customer, brand, location, and address details.

Can I test a message before launching the campaign?

Yes. You can preview an approved message and send a test WhatsApp message to a phone number before using it in the campaign.

Can I include images or videos?

Yes. WhatsApp Messages can use text, image, video, document, or no header.

Do customers leave the review inside WhatsApp?

No. The WhatsApp Message directs the customer to the review link or feedback page selected while creating the message.

Ask on WhatsApp. Grow Your Reputation Faster.