Manage Reviews Across Platforms That Matter
Reach customers on the platform they trust most and turn more requests into 5-star reviews that strengthen your online presence.
Add WhatsApp alongside your email and text campaigns, so every customer gets asked for a review on the app they open every day.
Build a Meta-approved WhatsApp message right inside SP Reviews, personalized automatically with each customer’s name, brand, and location.
Get instant alerts when a WhatsApp connection needs attention, and manage sender details in one place for every channel.
See how WhatsApp helps more customer moments become reviews.
WITHOUT WHATSAPP
The Review Moment Slips Away
WITH WHATSAPP
More Happy Moments Become Reviews
Manage Reviews Across Platforms That Matter
Send every request with confidence, knowing exactly what customers will see, with SocialPilot Reviews.
No. WhatsApp is an additional medium inside the same campaign. You can use it on its own or alongside the other communication options already available.
You need a WhatsApp Business account connected through Meta. One WhatsApp Business account can be connected to each brand.
SocialPilot Reviews pauses the affected WhatsApp activity and notifies the account owner or admin. It resumes after the account is reconnected.
Yes. Messages must be approved by Meta before they can be selected for a live campaign. You can create, submit, and track them from the WhatsApp Messages Library.
Yes. You can personalize messages with customer, brand, location, and address details.
Yes. You can preview an approved message and send a test WhatsApp message to a phone number before using it in the campaign.
Yes. WhatsApp Messages can use text, image, video, document, or no header.
No. The WhatsApp Message directs the customer to the review link or feedback page selected while creating the message.
