Growing businesses such as yours need tools and systems to manage their online reviews. To do so, you can use review management tools such as Yext or Moz Local. These are the two tools that come to mind when we talk about online reputation management. They help you collect, respond to, and monitor reviews across multiple sites from a single dashboard.
In this blog, we’ll dive into the discussion about which is better for your requirements, Yext or Moz Local. In addition, we will talk about SocialPilot Reviews, which is the better alternative to both Yext and Moz Local.
Quick Summary Of Moz Local Vs Yext Reviews
When compared, Moz Local and Yext offer robust solutions for managing local SEO and online reputation, but each has unique strengths. In this summary, we’ll provide a quick overview of the key aspects we experienced while using both platforms.
 Moz Local |
 Yext |
 SocialPilot Reviews |
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| Number of Reviews | 474 | 447 | 812 |
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| Minimum Pricing | $14/Month | $199/Month | Free |
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| Best For | Freelancers, Large Enterprises, Mid Size Businesses, and Small Businesses | Large Enterprises, Mid Size Businesses and Non-Profits | Marketing Agencies, SMBs, Multi-Location Brands & Professionals |
| Visit Website | Visit Website | 14 Days Trial |
Both platforms, Moz Local and Yext, provide a relatively smooth experience when it comes to review management capabilities, ease of use, support quality, setup, and more. However, there are some variations when it comes to certain features and especially pricing.
For instance, we found Moz Local to be a more affordable option, making it ideal for freelancers and small businesses. It is a good tool for managing multiple accounts, making it a great choice for businesses with multiple locations.
On the other hand, Yext is more expensive but is a tool with more comprehensive set of review management features along with social media management. This makes it suitable for larger enterprises and non-profits that need to manage their online presence across different channels.
Moz Local Overview
You can think of Moz Local as your personal assistant, who tirelessly monitors and manages your online customer reviews across multiple review platforms.
It sends quick alerts whenever a new review is received and helps you respond promptly. It simplifies review management by allowing you to view all your reviews in one place, track trends, and even reply directly from the platform.
Beyond reviews, it also helps to manage your business listings to stay consistent and up-to-date across directories, making it easier for customers to find you.
Verified User in Internet
Price is reasonable and The company is nice, and the people who work there seem to be nice as well. It’s a value product from a known company that meets a need.
Yext Overview
Yext is another strong review management tool that helps businesses like yours to monitor, respond to, and generate reviews across multiple platforms. It is packed with features such as review monitoring, intelligent responses, review generation, and integration with various review sites.
Its strengths lie in its reach, insights, and user-friendly interface. However, businesses should carefully evaluate their specific needs to determine if Yext is the best fit for their review management strategy.
Verified User in Printing
The support team is accommodating and resolves all issues. I also loved the in-person gathering Yext held with multiple clients in our area. It was so beneficial to hear what similar franchises are doing and exchange information.
In our opinion, provides features necessary for optimal online reputation management. It efficiently combines review generation, monitoring, AI-powered responses, and social media management to deliver solutions that help your businesses to enhance your online presence.
SocialPilot Reviews provides comprehensive review management support. It can help you with:
- Manage online reputation for multiple brands and locations
- Generating more reviews and engaging with the customers
- Collecting reviews through text and email campaigns
- Increasing traffic and visibility with relevant reviews
- Quickly responding to customers with AI-powered review response capability
With SocialPilot Reviews, you can quickly launch campaigns and easily set up brands, locations, and contacts. A standout feature of the tool is their prompt customer support, provided by a dedicated account manager to address your specific issues.
Geoff K.
I love that an email goes out to my clients to encourage them to submit a review about their experience. I also love that once they do submit a review, it is automatically posted to all of my social media websites. It really takes a lot of work off my plate.
Moz Local vs Yext: Head-to-Head Feature Comparison
1. Review Management
After using both Moz Local and Yext, we have agreed that Yext stands out because it can automate review responses and email campaigns. This efficiency boost can save businesses time and resources.
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SocialPilot Reviews |
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| Share Review on Social Media |
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| Manage Multiple Review Sites |
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| Automated SMS and Email Campaign |
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| Visit Website | Visit Website | 14 Days Trial |
When it’s about the basics, such as collecting, monitoring, and sharing reviews on social media, both platforms are pretty neck-and-neck. However, their differences surface in more advanced features.
Moz Local, a good review management tool, does not offer automated AI responses or email campaign management. However, it does offer text campaign metrics, which can be helpful for tracking the effectiveness of your SMS outreach efforts.
On the other hand, Yext offers automated AI review responses, which can help you save time and energy. It also provides AI-powered automated SMS and email campaigns, making reaching out to customers and gathering more reviews easier.
Your ultimate choice of platform will depend on your specific needs and budget. If you’re looking for a comprehensive solution with many automated features, Yext might be the way to go.
SocialPilot Reviews is a powerful tool makes it simple to collect, manage, and share reviews from all your online listings. Plus, it helps you boost your review game with targeted email and text campaigns.
Whether you’re a small business owner or an agency managing a bunch of clients, SocialPilot Reviews has got your back. It’s like having a personal review assistant who keeps everything organized and helps you shine online.
2. Customer Support
After using Moz Local and Yext and experiencing its support team help, we are of the opinion that Moz Local is 0better. Moz Local distinguishes itself by providing a dedicated account manager. We fealt that this personalized attention was helpful in receiving tailored guidance and support, addressing our specific needs more effectively.
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| Visit Website | Visit Website | 14 Days Trial |
If you like a more personalized touch, Moz Local offers dedicated account managers. This means you will have a go-to person who will be ready to understand your concerns and can provide tailored support. In addition, we had a good experience benefiting from its chat and email customer support facility. At the same time, Moz Local also provided us with setup support and training so that we could make full benefits of the platform.
On the other hand, we found that Yext lacked dedicated account managers. However, team Yext does provide training resources to help you get the most out of their platform. We could also seamlessly use chat and email support to find solutions to our problems.
SocialPilot Reviews provides prompt on-demand support to the users. The most stand-out feature of SocialPilot Reviews is that it allows for a dedicated account manager. This personal touch ensures you have someone who is always available to assist with your specific needs.
Apart from that, their chat and email support are always available to give you answers to your questions and provide assistance. Moreover, we believe SocialPilot Reviews also gives proper training and setup support. In our experience, their team assists through the entire process, ensuring you get the most out of the platform.
It also offers a dedicated account manager. This personal touch ensures you have someone who is always available to assist with your specific needs, from troubleshooting technical issues to providing expert advice.
When it comes to managing social media, Yext clearly wins the Moz Local vs Yext game. Yext offers comprehensive features l for effective social media management. In contrast, Moz Local lacks these capabilities, making it a less suitable option for businesses seeking to streamline and enhance their social media presence.
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| Visit Website | Visit Website | 14 Days Trial |
Very few review management tools also provide social media management services. Yext is one of those few tools that also extend social media management services in addition to review managemt.
With Yext, we could leverage AI to streamline our social media management. We could easily generate, schedule, and publish content while actively monitoring and responding to customer feedback to foster meaningful relationships.
On the other hand, Moz Local, though a decent review management tool, does not provide any support for social media management which means that we had to use a separate tool fpr our review management, increasing our cost and complexity.
SocialPilot is a versatile tool that combines review management and social media management into one easy-to-use platform. Its centralized platform is designed to simplify your social media management.
We used features such as bulk scheduling, AI-powered content, and robust analytics to design, implement, and assess our social media strategies.
Key Benefits:
- Save time and effort with bulk scheduling and automated tasks.
- Boost creativity with AI-generated content ideas.
- Engage your audience through a unified social inbox.
- Collaborate seamlessly with team members and clients.
- Track performance analytics and reporting.
4. Pricing Comparision
In a discussion between Yext vs Moz Local, Moz Local turns out to be a more affordable option. However, Yext is a more comprehensive tool and therefore its higher price tag is justified.
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Moz Local |
Yext |
SocialPilot Reviews |
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Lite
$14/per month
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Emerging
$16/per month
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Starter
Free
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Preferred
$20/per month
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Essential
$26/per month
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Pro
$25.5/per month
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Elite
$33/per month
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Complete
$40/per month
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Premium
$76/per month
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0 Days Free Trial
No Credit Card Required
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0 Days Free Trial
No Credit Card Required
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14 Days Free Trial
No Credit Card Required
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| Visit Website | Visit Website | Start free Trial |
Moz Local is the most affordable option of the two, with its Lite plan starting at just $14 per month. Yext is a bit more expensive, with its Emerging plan starting at $4 per week ($16 per month).
However, it’s important to remember that price isn’t everything. You also need to consider the features that each platform offers. For example, Yext offers advanced features like automated review responses and social media management.
Ultimately, the best platform for you will depend on your budget and your specific needs. If you’re looking for the most affordable option, Moz Local is a great choice. But if you need more advanced features, Yext might be a better fit.
SocialPilot Reviews provides two major pricing plans: Starter and Pro. Its Starter plan is free, making it an excellent option for businesses just getting started. Even though the Pro plan comes with extra features and benefits, it’s still very affordable at only $25.5 a month. This makes it a great choice for businesses of all sizes.
Conclusion: Our Final Say
Yext and Moz Local each provide valuable review management features personalized to different business needs. Moz Local is one of the most affordable and ideal choices for businesses and freelancers, while Yext offers a more comprehensive solution with social media management for larger enterprises.
On the other hand, SocialPilot Reviews strikes a balance between affordability and features, offering a strong option for marketing agencies and SMBs that need both review and social media management.
Now that we have compared three of the best review management tools remember that the ultimate choice depends on your specific goals and financial considerations.
