Automate Responses to Customer Queries With Social Inbox

Automate Responses to Customer Queries With Social Inbox

Set up automated responses for messages and comments to stay responsive, build trust, and convert customers faster.

As your business grows, managing customer interactions across multiple platforms becomes complex. Social Inbox automation helps you stay responsive, convert faster, and build trust, while scaling without manual efforts.

What You Can Do With Social Inbox Automation

Auto-reply to DMs
Automatically respond to incoming DMs using AI-generated replies or your own custom text, to never miss an interaction.

Auto-reply to Comments
Set up automated comment replies on individual posts to keep conversations moving and boost engagement.

Auto DM for a Comment (Instagram only)
When someone comments on an Instagram post, automatically send them a DM, perfect for follow-ups, offers, or lead capture.

Why This Matters

As your business grows, manual responses quickly become a bottleneck. Automating replies to messages and comments gives you access to enterprise-grade capabilities that help you scale faster without adding manual effort.

Social Inbox Automation enables you to manage high volumes of customer interactions efficiently, stay consistently responsive, and build trust.

Auto-reply to comments and DMs sent instantly with Social Inbox Automation

With Social Inbox Automation, you can:

  • Respond instantly to comments and DMs.
  • Stay responsive even outside working hours.
  • Convert engagement into conversations.
  • Scale inbox management with confidence.

Experience Smarter Inbox Management 

You can set up automation directly from Social Inbox and start responding faster across platforms. 

If you need help getting started, refer to our help documentation or reach out to our support team.

Manage social media effortlessly.

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