Access your complete campaign history to review past and ongoing campaign outreach, understand engagement patterns, and plan stronger review generation campaigns with data.
As you run more review campaigns, you naturally refine messaging, channels, and timing to improve engagement.
You need proper clarity on how the requests in your campaigns performed to understand their actual impact and result.
With every past campaign data available at a glance, the new Campaign History lets you evaluate patterns, compare approaches over time, and plan future campaigns with clearer direction.
What’s New With Campaign History?
- Complete Historical Record: View every review request sent through campaigns or quick requests, including key details like contact information, campaign type, and communication channel.
- Clear Status Visibility: Track how each request progressed from delivery to engagement, making it easier to review outcomes and follow activity.
- Review Link Interaction Tracking: See when customers interact with review links and which platforms receive the most engagement.
- Flexible Filtering and Search: Quickly narrow down records by campaign, channel, request status, links, or contacts to quickly locate the data you need.
- Long-Term Lookback: Access historical campaign activity across multiple years to analyze how strategies have evolved over time.
- Downloadable Data for Deeper Analysis: Export campaign history as CSV or send reports via email to analyze trends, share insights with stakeholders, or maintain internal records.
Plan More Effective Campaigns Using Historical Patterns
Campaign History goes beyond tracking activity. It provides the visibility teams need to refine review generation strategies and maintain operational oversight.
- Validate What’s Working
Review how messaging updates, timing adjustments, or channel changes influence engagement. - Identify Channel Effectiveness
Understand which outreach channels consistently generate opens and clicks. - Detect Operational Gaps
Spot delivery issues, bounce patterns, or underperforming campaigns early. - Compare Performance Across Locations
Analyze how different locations respond to outreach and adjust strategies accordingly. - Back Decisions With Data
Use historical records to justify campaign optimizations and demonstrate measurable improvements. - Maintain Structured Outreach Records
Keep a clear, organized history of review requests for internal tracking, client reporting, or compliance needs.
Run Every Campaigns With Confidence
When every past campaign is visible, every future campaign becomes smarter.
With 10 years of historic campaign data at your fingertips, you can move from guesswork to intentional review generation, building campaigns designed to earn more reviews every time.
If you need support getting started, you can reach out to the support team, and for a detailed understanding, check out the help documentation.
