Overview
What is Hootsuite?
Since the dawn of social media management, Hootsuite has been a household name. Being one of the first of its kind in the market, it has built itself to be a dynamic tool with an assortment of features any social media marketer, agency, or business would ever need.
Hootsuite is a complete social media marketing tool that integrates scheduling & publishing, content curation, audience insights as well as post-performance data, and so much more.
When using Hootsuite, the hassle of managing multiple social media accounts, groups, and pages on different platforms is eliminated. Since you can handle it all from one integrated dashboard of Hootsuite, switching to native platforms is hardly required.
Hootsuite also helps manage and monitor social media messages, reviews, and comments in real-time so you can proactively engage with your audience. Streams are a part of Hootsuite’s dashboard, where you can keep track of all your social pages.
What is Buffer?
Among other powerful competitors, Buffer has earned its name as a multi-purpose social media management tool, empowering solopreneurs and marketing agencies. It helps automate their content scheduling, providing audience insights and content-performance analytics and streamlining the collaborative workflow of social media teams to function smoothly together.
Buffer supports multitudes of social media platforms, meaning you can schedule and publish posts for Facebook, Google Business, Instagram, Linkedin, Twitter, TikTok, Pinterest, and Shopify, all from the tool’s dashboard without going to the native platforms. Buffer is one of the first tools to integrate with the brand-new social platform Mastodon.
The tool has four types of subscriptions, one of which is a free plan with limited capabilities. The advanced features are available under paid subscriptions only.
One of the unique capabilities of Buffer is the Start Page builder. It enables you to build a landing page from the tool and share the link on your social media. This page helps you showcase your brand and its offerings to your target audience, which is easier than creating a whole website.
Best Suitable for
Hootsuite
Start with $99
Professional Teams, Small business, Enterprises
Buffer
Free
Freelancer, Small Business, Agency
SMB's, Agency
At a Glance
According to user reviews for both tools, Buffer turns out to be the more liked, with a higher overall rating than Hootsuite.
It is a well-known fact that Hootsuite is a more complicated tool to learn than its alternatives. So Buffer scores much higher when it comes to ease of use. The same goes for the set-up process. For the quality of customer support, Hootsuite is closer to Buffer but still scores lower.
However, if we take the Hootsuite vs. Buffer comparison and put SocialPilot into the mix, SocialPilot comes out with the best scores. That may be the reason why it is such a well-liked tool by the social media marketing community.
Hootsuite |
Buffer |
SocialPilot |
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Number of Reviews | 3781 | 962 | 473 |
Overall Star Rating | |||
Ease of Use | |||
Quality of Support | |||
Ease of Setup | |||
Visit Website | Visit Website | 14 Days Trial |
Quick Comparison – Hootsuite Vs. Buffer
After seeing what the users think of Buffer vs. Hootsuite, let us do a quick study of all the critical facts you must know before making your choice.
If we take one look at the prices, Hootsuite is a much more costly tool than Buffer. However, the latter charges users for each social account they connect, which might take a toll on expenses in the long run. Keeping a cap on the costs is possible if you go with an excellent Buffer alternative like SocialPilot. It proves to be a much more economical option.
Hootsuite allows a team of 5, but with Buffer, you can have unlimited team members, which makes it stronger than other Buffer alternatives. Also, they support all the major platforms except Youtube and Whatsapp, which are integrated into Hootsuite but not Buffer.
Note: Despite being at a much lower price point, SocialPilot comes across as an accomplished tool, with multiple avenues available for customer support. Also, considering the international users, the tool is available in various languages, which both Hootsuite and Buffer lack.
Have a look at the features, Hootsuite vs. Buffer, along with SocialPilot, to get a clearer view.
Hootsuite |
Buffer |
SocialPilot |
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Can't Miss to Compare | |||
Minimum Pricing | $99/Month | Free | $30/Month |
Number of Account | 35 | 10 | 30 |
Number of Team Member | 5 | Unlimited | 6 |
Number of Post that can be scheduled | Unlimited | 2000 | Unlimited |
Core Capabilities | |||
Scheduling & Publishing |
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Analytics |
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Inbox |
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Collaboration |
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Competitor Tracking |
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Whitelabel |
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Localization | English, French, German, Italian, Portuguese, Spanish | English & Spanish | German, English, French, Portuguese, Spanish |
Support | Email, Chat, Tweet for Support | FAQs, How-To-Guides, Video Tutorials, Social Media Support & Email Support | Email, Chat, Social Media, Phone |
Visit Website | Visit Website | 14 Days Trial |
Reviews
Positive
- The tool provides the best time to post on the networks so that your large audience can see your post.
- Hootsuite's content planner is extremely easy to use and provides a clear view of the planned content, making it a more user-friendly experience.
- Hootsuite has an analytics section that allows one to customize how the report looks and has multiple analytical reports for each platform which can be shared with anyone.
Negative
- Hootsuite has a limitation of size for uploading, due to which you can't schedule large files such as animations.
- Though Hootsuite provides a tagging option so that you can tag content, placing it in a specific category. Content that has already been posted can not be tagged. So, if you forget to tag content before it's published, that campaign's insights will be incorrect.
- While using Hootsuite for posting images on Facebook and Instagram, there can be instances where non-square images may get cut off, leading to a loss of visual impact. This is a limitation of Hootsuite is a factor to consider when scheduling your posts.
Positive
- Buffer provides an optimal solution for managing and scheduling content across multiple social media platforms. With its centralized platform, users are able to efficiently publish their content on all of their social media accounts simultaneously.
- The cost-effective pricing of Buffer makes it accessible to a diverse group of users, regardless of their budget.
- Buffer allows for the customization of posts for each individual platform by enabling users to utilize specific tags and hashtags, which can effectively increase the reach of their posts and increase engagement.
Negative
- One potential drawback of Buffer is that its analytics capabilities are limited. Users have noted that the platform should offer a more in-depth analysis of each post's performance and engagement levels.
- The absence of advanced post types and features like optimal posting time suggestions and hashtag research in Buffer can negatively impact the effectiveness of users' social media efforts.
- Buffer requires you to have the app installed in order to receive reminders to publish Instagram posts manually at a designated time, as scheduling posts directly on Instagram is not possible.
Positive
- SocialPilot constantly keeps updating itself by keeping a keen eye on customer suggestions and dynamic needs of social media channels. This way, the platform, backed by features that users require, is able to fulfill every demand a marketer may have.
- SocialPilot allows users and clients to collaborate efficiently and save a great deal of time managing social networks.
- You can prevent delays and ensure that everything gets published according to schedule. As a result, with SocialPilot, your consistency on social networks remains uninterrupted.
Negative
- Although the Bitly integration is convenient, you'd like to see all these features built natively within SocialPilot or have automated workflows that create UTM links for all campaigns and other variables.
- Users have reported that accounts may occasionally become disconnected, resulting in failed scheduled posts. However, it is a simple process to reconnect the account and reschedule the post, as all posts get saved.
- Users have expressed a desire for more information on setting up accounts and configurations for approvals. Some have struggled with this aspect and had to face challenges in figuring it out.
Pricing – Hootsuite Vs. Buffer
In this section, we will take a better look at the pricing plans, be it Hootsuite or Buffer, to determine which of them offers more cost-effective social media marketing solutions.
Both tools have four different functional subscription models, but only Buffer has a free plan. For its business plan, Hootsuite costs $739 per month and lets you connect 35 social accounts and schedule unlimited posts. Buffer, on the other hand, with its agency plan coming at only $120 per month, lets you connect only 10 social accounts and publish up to 2000. However, you can add extra accounts at the cost of $6 each.
If we weigh in SocialPilot, which is considered to be a strong Hootsuite alternative, it allows users to connect up to 30 social accounts at just $100, which is just a tiny fraction of what Hootsuite costs for 35 accounts!
Note: Taking a look at SocialPilot’s pricing, it charges a fraction of what Buffer and Hootsuite are while matching them feature for feature. This makes SocialPilot a more cost-effective choice to go with.
Now let’s compare each pricing plan, Hootsuite vs. Buffer, along with SocialPilot to get a clearer picture of what is most suitable for you.
Hootsuite |
Buffer |
SocialPilot |
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Professional
$99/per month
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Free
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Professional
$30/per month
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Small Team
$249/per month
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Essential
$6/per channel
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Small Team
$50/per month
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Business
$739/per month
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Team
$12/per channel
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Agency
$100/per month
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Enterprise
Custom
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Agency
$120/per channel
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Agency+
$200/per month
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30 Days Free Trial
Credit Card Required
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14 Days Free Trial
No Credit Card Required
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14 Days Free Trial
No Credit Card Required
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Visit Website | Visit Website | Start Your free Trial |
In-depth Scheduling and Publishing Capabilities Comparison
Scheduling and publishing are the primary features on which we determine the efficiency of any
social media management tool. Hence, comparing each aspect of these features, Hootsuite vs. Buffer, can’t be skipped.
Now, both the tools have strong scheduling and publishing capabilities to match each other, but there are some disparities we’ll point out.
However, both tools do not let users schedule Facebook reels and Youtube shorts. Also, neither of them has the feature of first comment scheduling for Facebook and LinkedIn, which users have started to use actively with other tools.
Note: SocialPilot has some commendable content scheduling features which have been found lacking in top players like Hootsuite and Buffer. This includes Facebook Reels and Instagram Shorts scheduling, as well as first comment scheduling along with posts on Facebook, Instagram, and LinkedIn.
Take a look at all the scheduling and publishing features, Buffer vs. Hootsuite, along with SocialPilot, for a clearer picture.
Hootsuite |
Buffer |
SocialPilot |
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Smart & Advanced Queueing |
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Customize Post for Each Platform |
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Post Preview |
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Canva Integration |
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URL Shortner |
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Visual Post Support (Image, Video, GIF) |
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UTM Parameters |
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Cloud Storage |
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Hashtag suggestions |
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Advance Publishing Capabilities | |||
Save Draft Posts |
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Bulk Scheduling |
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Content Curation |
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Auto publishing from RSS |
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Social media calendar |
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Mobile App |
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Browser Extension |
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Advance Facebook Publishing Capabilities | |||
Reel Scheduling |
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Support Album Posts |
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Support Carousel Posts |
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Alternate Text on Image |
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Support Facebook First Comment |
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Audience Targeting |
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Boost Post Scheduling |
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Support Mention and Hashtags |
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Advance Twitter Publishing Capabilities | |||
Location Tagging |
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Support Mention and Hashtags |
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Support Multiple Image Posts |
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Threads Scheduling |
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Advance Instagram Publishing Capabilities | |||
Reel Scheduling |
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Story Scheduling |
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Tag Profiles on Images |
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Location Tagging |
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Support Instagram First Comment |
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Instagram Grid |
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Advance LinkedIn Publishing Capabilities | |||
Audience Targeting |
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Support LinkedIn First Comment |
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Advance YouTube Publishing Capabilities | |||
#shorts Scheduling |
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Mention of Other Youtube Accounts |
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Visit Website | Visit Website | 14 Days Trial |
In-depth Analytics Capability Comparison
Analytical capabilities are the backbone of any social media management tool. It is essential that we verify this aspect to make a thorough comparison of Buffer vs. Hootsuite.
It seems like the pair is evenly matched for possessing all the preliminary analytics features. But Buffer is somewhat lagging regarding the reporting aspect of analytics. The ability to email PDF reports or schedule them to be later shared with team members and clients is missing from Buffer’s repertoire.
Following is a comparative chart of the analytics capabilities of Hootsuite vs. Buffer, along with SocialPilot.
Hootsuite |
Buffer |
SocialPilot |
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Whitelabel Downloadable Report in PDF Format |
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Email PDF Report to Client |
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Auto Schedule Report with Team and Client |
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Custom Report Builder |
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Visit Website | Visit Website | 14 Days Trial |
In-depth Inbox/Listening Capability Comparison
Social listening is vital for gauging the opinions of your target audience. Doing so would help you take steps in the right direction to build your brand image.
When you go through specifics, you will see that compared to Hootsuite, Buffer has little to boast about regarding social listening.
Note: It is interesting that with SocialPilot’s social inbox, you can comment on a visitor’s post on your page, but this is not possible with Hootsuite or Buffer.
Here is all you need to know about the listening capabilities of Buffer vs. Hootsuite and SocialPilot for a better perspective.
Hootsuite |
Buffer |
SocialPilot |
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Can Reply Message |
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Can Reply Questions and Reviews |
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Can Reply on Visitor Posts |
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Real time Social Listening |
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Visit Website | Visit Website | 14 Days Trial |
In-depth Social Media Collaboration Capability Comparison
When marketing agencies or businesses use social media management tools, multiple people work on it. Hence the tool needs to enable multiple team members to work together collaboratively. Also, clients should be able to get involved in the flow of social media activities.
Hootsuite and Buffer both have efficient team workflows, so all the members can be onboarded and work in sync together. Account admins can give selective access and assign roles to each member. Content approval makes the back-and-forth communication between the team and clients quick and easy, making publishing content more efficient.
In the table below, you can go through each capability regarding team collaboration, Hootsuite vs. Buffer, along with SocialPilot.
Hootsuite |
Buffer |
SocialPilot |
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Free Unlimited Client Onboarding |
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Per Post Multi-User Collaboration |
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Access Management |
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Content Approval Workflow |
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Visit Website | Visit Website | 14 Days Trial |